AWS Customer Success Leader

5 days ago


Dublin, Dublin City, Ireland Amazon Full time

Job Description

We are seeking an experienced AWS Customer Success Leader to join our team at Amazon. As a key member of our organization, you will be responsible for driving customer success and growth through strategic planning, execution, and delivery of high-quality solutions.

About the Role

You will work closely with our customers to understand their business needs and technical challenges, and develop tailored solutions to meet their requirements. Your expertise will be essential in ensuring that our customers achieve the best value and service from AWS.

  • Main Responsibilities
  • Partner with customers to understand their business needs and technical challenges
  • Develop and execute strategic plans to drive customer success and growth
  • Collaborate with cross-functional teams to deliver high-quality solutions
  • Provide technical guidance and support to customers
  • Monitor and report on customer satisfaction and progress

Requirements

To succeed in this role, you will need:

  • Experience
  • A bachelor's degree in engineering or technology
  • Technical experience as a consultant, solutions architect, platform engineer, systems engineer, cloud architect, or in a similar role


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