Strategic Customer Success Manager

2 days ago


Dublin, Dublin City, Ireland Amazon Full time

The Strategic Customer Success Manager role at Amazon is a critical position that requires building and maintaining strong relationships with key stakeholders in Irish enterprises. As part of the AWS Global Services team, you will play a key role in driving digital transformation and cloud adoption for major enterprises across various sectors.

Key Responsibilities:

  • Own and develop relationships with key stakeholders in Irish enterprises
  • Create and execute strategic account plans aligned with customer goals
  • Drive adoption of AWS services through solution-based selling
  • Meet or exceed assigned sales quotas through effective pipeline management
  • Collaborate with solutions architects and professional services teams
  • Work closely with partners to drive customer success
  • Understand customer technical and business requirements
  • Build expertise in industry-specific solutions for Food, Manufacturing, FMCG, and Financial Services sectors
  • Identify and develop new business opportunities
  • Contribute market insights and customer feedback
  • Help customers navigate their digital transformation journey


  • Dublin, Dublin City, Ireland Semrush Full time

    Strategic Customer Success Manager (Global Customer Success Retention)Customer Success location_on IrelandHi thereWe are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don't miss your chance. This is our Strategic Customer Success Manager role for those who can find a common language...


  • Dublin, Dublin City, Ireland MongoDB Full time

    MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...


  • Dublin, Dublin City, Ireland Intercom Full time

    What's the opportunity?Intercom's Strategic CSMs work with our largest and most complex customers to help them realize the full value of their Intercom investment and transform their approach to customer service. Our CSMs engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and...


  • Dublin, Dublin City, Ireland Autodesk, Inc. Full time

    About the JobAs a seasoned customer success leader, you will be responsible for leading our team in driving revenue growth, improving profitability, and enhancing operational efficiency across Europe, the Middle East, and Africa.You will oversee regional P&L, resource allocation, and engage with senior customers to foster strong relationships and drive...


  • Dublin, Dublin City, Ireland Datadog Full time

    As a Manager, Customer Success, you will lead a team of Customer Success Managers (CSMs) who are responsible for driving value for our customers while also owning the commercial relationship. You will hire, develop, and coach high-performing CSMs, ensuring they are empowered to deliver strong customer outcomes and revenue growth.At Datadog, Customer Success...


  • Dublin, Dublin City, Ireland Datadog Full time

    As a Manager, Customer Success France, you will lead a team of Customer Success Managers (CSMs) who are responsible for driving value for our customers while also owning the commercial relationship. You will hire, develop, and coach high-performing CSMs, ensuring they are empowered to deliver strong customer outcomes and revenue growth.At Datadog, Customer...


  • Dublin, Dublin City, Ireland Autodesk, Inc. Full time

    As a Strategic Director, you will oversee the development and execution of customer success strategies across Europe, Middle East, and Africa. This role requires strong leadership skills to drive revenue growth, improve profitability, and enhance operational efficiency.You will assume executive ownership of regional P&L management, oversee resource...


  • Dublin, Dublin City, Ireland Lincoln Recruitment Ltd Full time

    Our client, a leading global platform in employer branding and online recruitment, is seeking a Customer Success Manager to join their team on a 1-year contract, with possibility of extension. This role is critical in engaging, retaining, and driving value for a portfolio of mid-market clients across the EMEA region. About the Role The Customer Success...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    I am looking to speak with fluent German speaking Customer Success professionals looking for opportunities in the Tech / SaaS space.SummaryWe're looking for experienced Customer Success professionals to help our customers realise and improve the value of their subscriptions and services for a company that offers database functionalities and search...


  • Dublin, Dublin City, Ireland Growth-accel Full time

    Join us as a Customer Success Manager, driving client satisfaction and business growth. Leverage your strategic mindset to foster strong relationships and ensure optimal utilization of Cloudwave solutions. Full Time Ireland Design As a Customer Success Manager at Cloudwave, you'll play a pivotal role in ensuring our clients' success. Your focus will be on...


  • Dublin, Dublin City, Ireland Tree Trust Full time

    About the JobWe're seeking a highly skilled Strategic Customer Expansion Manager to join our sales team. In this role, you'll be responsible for managing and executing strategic plans to expand our presence within existing customer accounts.As a Strategic Customer Expansion Manager, you'll work closely with our account executives, customer success managers,...


  • Dublin, Dublin City, Ireland Progress Software Corporation Full time

    We are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives...


  • Dublin, Dublin City, Ireland LinkedIn Full time

    Customer Success Manager (Polish speaking)Company DescriptionLinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also...


  • Dublin, Dublin City, Ireland GreenJobs Ltd Full time

    Lewis Davey are working with a world leader in energy supply, management services, and electric mobility, fostering electrification. They support customers throughout their energy transition by developing value-driven solutions. Providing electricity and innovative, integrated energy services to over 61 million customers worldwide—households, small...


  • Dublin, Dublin City, Ireland Renewable Energy Institute Ltd Full time

    Lewis Davey are working with a world leader in energy supply, management services, and electric mobility, fostering electrification. They support customers throughout their energy transition by developing value-driven solutions. Providing electricity and innovative, integrated energy services to over 61 million customers worldwide—households, small...


  • Dublin, Dublin City, Ireland Datadog Full time

    Job OverviewThe Customer Success Director at Datadog will lead a team of seasoned professionals responsible for driving business value for our customers. This strategic, revenue-driving function plays a crucial role in ensuring customer satisfaction and growth.Key ResponsibilitiesOwning the commercial success of assigned segments by driving renewals,...


  • Dublin, Dublin City, Ireland Salesforce, Inc. Full time

    Customer Success Lead PositionSalesforce is a global leader in customer relationship management, and we are seeking an experienced Customer Success Lead to join our team in Sweden. As a Customer Success Lead, you will be responsible for building and maintaining strong relationships with customers, understanding their business challenges and strategic goals,...


  • Dublin, Dublin City, Ireland Stripe Full time

    About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work...


  • Dublin, Dublin City, Ireland VRAI Full time

    About the RoleAt VRAI, we are seeking a seasoned Customer Success Business Manager to join our dynamic team. This is a fantastic opportunity for an experienced professional to take ownership of customer relationships, driving growth and satisfaction across our client base.The ideal candidate will have a proven track record in customer success, with excellent...


  • Dublin, Dublin City, Ireland Lincoln Recruitment Ltd. Full time

    About the RoleThe Customer Success Manager will act as a trusted advisor, providing clients with strategic insights and ensuring they maximize the value of our client's suite of products. This role involves proactive account management, performance monitoring, and collaboration with internal teams to drive retention and satisfaction.Manage a portfolio of...