Support Operations Manager

7 days ago


Dublin, Dublin City, Ireland beBeeVendor Full time €56,800 - €85,200
Support Operations Lead

We are seeking an experienced Support Operations Lead to oversee our outsourced support functions. This role involves managing vendor performance and ensuring the delivery of exceptional customer experiences.

Key Responsibilities:
  1. Manage relationships with external vendors to ensure they meet our high standards.
  2. Monitor and analyze vendor performance data to identify areas for improvement.
  3. Develop and implement strategies to enhance vendor performance and drive business growth.
Requirements:
  • Bachelor's degree in a relevant field, such as business or management.
  • 5+ years of experience in a leadership or operations role.
  • Excellent communication and project management skills.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
About Us:

We are a leading company that prioritizes innovation and customer satisfaction. Our team is dedicated to delivering world-class support experiences to our customers.



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