Support Operations Manager

1 week ago


Dublin, Dublin City, Ireland beBeeTechnical Full time €55,000 - €75,000
Unlock the full potential of a talented Business Support Engineer. This innovative role requires expertise in technical support, business operations, and problem-solving under pressure.About the OpportunityWe are seeking a skilled Business Support Engineer to join one of our global IT clients in Dublin. This contract role offers hybrid flexibility and the opportunity to work in a fast-paced, user-centric environment.Key Responsibilities
  • Provide technical assistance and troubleshooting for internal tools and systems, ensuring smooth resolution of operational requests.
  • Collaborate with engineering and operations teams to escalate and resolve technical issues.
  • Document incidents and trends to inform improvements in support processes.
  • Contribute to continuous improvement of support workflows and user experience.
Essential Skills
  • Technical proficiency in SaaS internal tools, support systems, or enterprise workflows.
  • Strong communication skills, both verbal and written, with business and technical audiences.
  • Ability to problem-solve under pressure and manage quick turnaround support cases.
  • Experience working in similar operational/technical roles with 4+ years of experience.
What We Offer
  • A unique opportunity to work on complex technical issues and develop innovative solutions.
  • Collaborative and dynamic work environment with expert colleagues.
  • Professional development opportunities to enhance your skills and expertise.


  • Dublin, Dublin City, Ireland beBeeItSupportManager Full time €70,000 - €120,000

    As a seasoned IT leader, you will oversee global support operations and ensure efficient service delivery to internal users. This role presents an exceptional opportunity for experienced professionals with strong communication and leadership skills.Create a strategic plan for Support that considers 24/7 availability.Promote automation-first practices across...


  • Dublin, Dublin City, Ireland beBeeVendor Full time €56,800 - €85,200

    Support Operations LeadWe are seeking an experienced Support Operations Lead to oversee our outsourced support functions. This role involves managing vendor performance and ensuring the delivery of exceptional customer experiences.Key Responsibilities:Manage relationships with external vendors to ensure they meet our high standards.Monitor and analyze vendor...


  • Dublin, Dublin City, Ireland beBeeLeadership Full time €60,000 - €90,000

    Desktop Support Manager Job DescriptionWe are seeking an experienced Desktop Support Manager to lead our IT support team and oversee the daily operations of our desktop environments.The ideal candidate will be responsible for managing desktop support operations, ensuring timely and effective resolution of technical issues, optimizing desktop systems, and...


  • Dublin, Dublin City, Ireland beBeeTechnical Full time €74,680 - €90,121

    Technical Support SpecialistRole OverviewWe are seeking a highly skilled Technical Support Specialist to manage our technical support operations in Dublin city centre.This role requires 5+ years of experience in desktop support, managing level 1, 2 and some 3 issues.The ideal candidate will have expertise in handling, managing, and resolving complex issues...


  • Dublin, Dublin City, Ireland beBeeOffice Full time €45,000 - €55,000

    Job Title: Operations Support SpecialistAre you a highly organized and proactive professional looking for a challenging role? We are seeking an exceptional Facilities & Office Coordinator to join our team!This is a part-time position (4 days a week) based in our Dublin office. As a key member of our operations team, you will play a crucial role in ensuring...


  • Dublin, Dublin City, Ireland beBeeFacilities Full time €36,241 - €45,021

    Library Support RoleThis position involves working in a team environment to provide operational support to the library.Main Responsibilities:Maintain a safe and secure environment for users and staff by monitoring library buildings and spaces.Offer high-quality customer service to patrons, acting as first-line support in emergencies.Assist with...


  • Dublin, Dublin City, Ireland beBeeBusiness Full time €45,000 - €65,000

    Business Operations AssistantWe are seeking a highly motivated Business Operations Assistant to join our team.Sales & Account Management:The ideal candidate will have excellent sales and account management skills, with the ability to build strong relationships with customers and suppliers.Administration Tasks:The role involves assisting in administrative...


  • Dublin, Dublin City, Ireland Unipharmedtech Full time

    The roleThe Operations Support Coordinator role is a critical back-office function within our medical device distribution operation.This role ensures the seamless execution of kit bookings, order processing, inventory transactions, loan kit coordination, and ERP system monitoring to maintain compliance, traceability, and service reliability.The position...


  • Dublin, Dublin City, Ireland Uniphar Medtech Full time

    OverviewThe roleThe Operations Support Coordinator role is a critical back-office function within our medical device distribution operation.This role ensures the seamless execution of kit bookings, order processing, inventory transactions, loan kit coordination, and ERP system monitoring to maintain compliance, traceability, and service reliability.The...


  • Dublin, Dublin City, Ireland Uniphar Medtech Full time

    OverviewThe roleThe Operations Support Coordinator role is a critical back-office function within our medical device distribution operation.This role ensures the seamless execution of kit bookings, order processing, inventory transactions, loan kit coordination, and ERP system monitoring to maintain compliance, traceability, and service reliability.The...