Physiotherapy Clinic Assistant
6 days ago
Mid West Physiotherapy is seeking a skilled and motivated Medical Secretary to support our clinical team in delivering an exceptional patient experience.
About the JobThis full-time role involves managing patient appointments, maintaining accurate patient records, and processing payments. You will also be responsible for processing insurance company and corporate referrals, typing up letters/reports dictated by clinicians via dictaphone, and assisting with third-party billing.
Key Responsibilities- Manage patient appointments, maintain accurate patient records, and process appointment payments
- Process insurance company and corporate referrals, type up letters/reports dictated by clinicians via dictaphone, and assist with third-party billing
- Handle administrative tasks such as data inputting, scanning, filing, and postage, and generate and track regular reports (e.g., patient recalls) for clinician completion
- Manage and order stock, including retail items, clinic consumables, and general supplies, and optimise clinic efficiency and processes
- 1+ years' experience in a similar role (e.g., medical secretary/front of house/receptionist administrator)
- Able to demonstrate competencies corresponding to the job description
- Proficiency in Microsoft Office
- Fluent spoken and written English
- Knowledge of AI systems for healthcare/administration is highly desirable
- Salary aligned to industry standards
- Paid employee pension
- Paid health insurance
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