Lead HR Strategic Operations Manager

5 days ago

Dublin, Dublin City, Ireland beBeeSeniorPeopleOperationsManager Full time €120,000 - €140,000

Are you a strategic leader with experience in HR and operational ownership?

About the Role
  • We are looking for an experienced Senior People Operations Manager to lead our high-performing team responsible for delivering exceptional HR operations across the full employee lifecycle.
  • The ideal candidate will have a proven ability to drive improvements, manage competing priorities, and build scalable processes.
Key Responsibilities:
  • Manage and develop a team of People Operations ICs, providing regular coaching, feedback, and support.
  • Build team capability and engagement through clear expectations, growth opportunities, and accountability.
  • Foster a collaborative, solution-oriented culture grounded in our values.
Operational Ownership:
  • Oversee day-to-day delivery of People Operations services, including onboarding, off-boarding, case management, data administration, and compliance.
  • Act as the point of escalation for complex or sensitive employee queries and cases.
  • Ensure policies and processes are delivered consistently and with a focus on experience and compliance.
Process Optimisation & Automation:
  • Drive improvements across systems and workflows to increase efficiency, reduce manual work, and enhance service delivery.
  • Collaborate with the People Leadership Team on technology enhancements and automation initiatives.
  • Document, standardise, and scale People Ops processes across global teams.
Strategic HR Project Delivery:
  • Contribute to cross-functional projects and lead delivery of key HR initiatives (performance cycle, reviews, engagement surveys).
  • Support change management efforts to ensure smooth implementation of new programs or processes.
Data & Insights:
  • Maintain data accuracy across HR systems and tools.
  • Analyse lifecycle, engagement, and case data to identify trends and inform improvements.
  • Provide regular updates and reporting to stakeholders across the People team and business.
Requirements:
  • 7+ years of HR or People Operations experience, including people leadership and operational ownership.
  • Proven ability to lead teams, manage competing priorities, and build scalable processes.
  • Strong working knowledge of global HR practices including onboarding, case management, compliance, and data handling.
  • A mindset for continuous improvement and comfort with tools, systems, and automation.
  • Participation in or delivery of cross-functional strategic projects.
  • Excellent communication and interpersonal skills, with the ability to coach others and partner across teams.
  • Experience working in fast-paced, high-growth, or international environments.
Nice to Have:
  • Experience with popular HR tools.
  • Exposure to benefits, global mobility, or compensation operations.
  • Demonstrated success managing vendors or external partners.

We value a diverse and inclusive workplace that reflects the communities we serve.

Traits of a successful candidate include:
  • A strong track record of driving process improvements and achieving operational excellence.
  • A talent for building and leading high-performing teams.
  • A passion for staying up-to-date with industry trends and best practices.

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