
Customer Experience Specialist
1 day ago
Creating Amazing Customer Experiences
We're looking for a dynamic and customer-focused individual to join our retail team. As a Retail Assistant, you'll play a vital role in delivering exceptional customer service and creating an engaging shopping environment.
Responsibilities:
- Provide customers with a personalized experience, offering product recommendations and ensuring they have an enjoyable shopping journey
- Maintain a well-organized store floor, including merchandise displays and stockroom areas
- Process transactions efficiently and accurately, handling queries and returns in a friendly and professional manner
- Support the receiving and unpacking of new deliveries, ensuring products are accurately priced and presented on the shop floor
Requirements:
- Excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences
- Ability to work effectively as part of a team, contributing to a positive and productive store environment
- Organizational skills, with attention to detail and the ability to multitask
- Flexibility to work a variety of shifts, including weekends and holidays
- Interest in fashion and a willingness to learn about new products and trends
Benefits:
- Competitive hourly rate, plus premium Sunday rate
- Flexible scheduling, allowing for a balance between work and personal life
- Pension scheme, providing security for your future
- In-store employee discounts, enabling you to enjoy our fabulous range at a discounted price
- Well-being initiatives and employee assistance program, supporting your overall well-being
- Generous holiday entitlement, based on hours worked
- Opportunities to progress your career internationally
Why Join Us?
We believe that everyone deserves to be treated with respect and dignity. Our company values diversity, equity, and inclusion, and we strive to create an inclusive workplace where people can thrive.
REQ ID: JR-434
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