Customer Experience Lead

Screwfix Direct Ltd is seeking an experienced supervisor or duty manager to join our team as a Customer Experience Lead. In this role, you'll be responsible for ensuring our customers receive exceptional service, every time. You'll understand what our customers need and guide them to the right products, making it super easy for them.We're looking for someone...

Are you passionate about optimizing the customer experience and developing innovative content strategies? We are seeking a talented Customer Experience Lead to join our team. This role is based in Dublin, Ireland and reports directly to the Customer Excellence Director. If you are ready to make a significant impact on internal processes and enhance customer...

Job DescriptionThe successful candidate will be responsible for delivering exceptional customer service, managing site operations, and leading a team to achieve business objectives. Key responsibilities include:To oversee the efficient delivery of business process services, ensuring revenue growth, profit generation, and customer satisfaction are met.To...

At AbbVie, our mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.We are a global pharmaceutical company with a diverse team working in several key therapeutic areas – immunology, oncology, neuroscience, and eye care – as well as products and services...

Company DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services...

Job Summary:We are seeking a highly skilled Customer Experience Project Lead to join our team. As the ideal candidate, you will have a minimum of 3 years' experience in a customer experience/continuous improvement role and education to a degree level or highly relevant compensating work experience in the service industry.Main Responsibilities:• Develop and...

About the JobThis exciting opportunity is for a Media Channel Executive to join our team at ENGINEERINGUK, focusing on delivering exceptional results for Tesco Media and Insight media business.The successful candidate will be a key player in driving forward key projects, collaborating with cross-functional teams, and utilising data and insights to build...

We are seeking an experienced Customer Experience Director to join our Executive team at LearnUpon. As a results-driven leader, you will be responsible for designing and executing strategies that drive customer retention, loyalty, and revenue growth.About the Role:Develop and execute comprehensive CX strategies to drive customer satisfaction and...

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and...

Our client, a leading international luxury brand is seeking an experienced Head of Client / Customer Experience to shape and drive its customer engagement strategy. This is a unique opportunity to join a prestigious business that prides itself on excellence, innovation, and delivering a seamless, high-end client journey. This is a new role, joining an...

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape. Our focus is centred on ensuring we deliver what our customers, colleagues, and communities need to be successful.As a Branch Customer Experience Champion, you will work collaboratively with your team and...

Our client, a leading international luxury brand is seeking an experienced Head of Client / Customer Experience to shape and drive its customer engagement strategy. This is a unique opportunity to join a prestigious business that prides itself on excellence, innovation, and delivering a seamless, high-end client journey.This is a new role, joining an...

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and...

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Branch Customer Experience Champion, you will work collaboratively with your team and...

Overview Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team's mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to...

At LearnUpon, we're seeking an experienced VP of Customer Experience (CX) to join our Executive team. This is a hybrid role, working 2-3 days per week from LearnUpon's Dublin or Salt Lake City office.LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all...

**Job Summary:**About UsEngineeringuk is a leading retailer committed to delivering an exceptional customer experience. We believe that our employees are the driving force behind our success, and we strive to create a supportive and inclusive work environment that allows them to grow and develop.Role DetailsThis role offers a unique opportunity to join our...

We are seeking an experienced Customer Experience Director to join our team in Dublin, Ireland. As a key member of our Customer Service department, you will be responsible for leading and developing a high-performing team that consistently delivers exceptional customer experiences.Your primary focus will be on driving strategic initiatives that enhance...

Job DescriptionTallaght Cross Hotel is seeking a skilled Duty Manager to lead our front-of-house operations and provide exceptional customer service. As a key member of our Management Team, you will be responsible for ensuring the smooth running of the hotel, managing all areas within your remit, and maintaining and developing systems, policies, and...

Application Close Date: 31st January 2025At Intrepid Travel, we exist to inspire, create, share, and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:Do you dream of inspiring travellers and...