
Customer Support Coordinator
2 weeks ago
Customer Service Administrator Job Description:
Job Overview:
We are seeking a skilled Customer Service Administrator to join our team based in Dublin City Centre. As a key member of our support team, you will be the first point of contact for customer queries and play a crucial role in delivering exceptional service.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and in-person interactions.
- Manage customer accounts, process requests, and maintain accurate records.
- Offer administrative support to the wider team as needed.
- Ensure high standards of accuracy and attention to detail in all work.
Requirements:
- A minimum of 3 years' experience in customer service with a background in administration is preferred.
- Excellent communication and interpersonal skills are essential for success in this role.
- Strong organisational skills with the ability to multitask effectively are also required.
- Proficiency in Microsoft Office Suite and general IT systems is necessary.
- Ability to work independently and as part of a team is vital.
What We Offer:
- A competitive salary and permanent full-time contract.
- Convenient Dublin City Centre location with parking provided.
- Supportive team environment that fosters growth and development.
This is an exciting opportunity for a motivated and experienced customer service professional to take their career to the next level. If you are passionate about delivering exceptional service and working in a dynamic team environment, we encourage you to apply.
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