Desktop Technical Specialist

1 week ago

Dublin, Dublin City, Ireland beBeeDesktop Full time €40,000 - €60,000

Are you a skilled professional seeking a challenging role that utilizes your technical expertise and interpersonal skills? We have an exciting opportunity for a Desktop Support Engineer to join our team

About the Role

This position involves providing on-site and remote assistance to end-users within a large-scale enterprise, ensuring optimal service delivery. The ideal candidate will possess excellent customer service skills, be proactive, and able to work independently in a fast-paced environment.

Key Responsibilities
  • Providing timely and accurate assistance to end-users with desktop computing issues
  • Troubleshooting computer operating systems, hardware, and software problems
  • Performing installations, upgrades, and maintenance tasks as required
  • Maintaining knowledge of SOE and group policies, as well as printer support and MS Office tools installation/troubleshooting
Requirements
  • Bachelor's degree in Computer Science or related field, or equivalent experience
  • At least 2+ years of relevant experience in a similar role
  • Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities
  • Possession of CompTIA A+, Microsoft Certified IT Professional (MCITP), or PC/Laptop OEM Maintenance Certification is highly desirable
Benefits

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

We are looking for a self-motivated individual who can thrive in a dynamic environment and deliver exceptional results. If you are passionate about technology and committed to providing outstanding service, we encourage you to apply for this exciting opportunity

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