
HR Specialist
4 days ago
Seeking an experienced HR professional to join our team as a Generalist.
About Your New Role- As a key point of contact, you will handle employee and manager inquiries regarding benefits, data, HR systems, and pay across multiple regions.
- You will support queries via phone or case management system with a customer-centric approach.
You will:
- Respond to employee inquiries using various tools and knowledge bases.
- Administer HR-related processes for internal customers, including data entry and record-keeping.
- Build strong relationships with HR teams and process partners to enhance understanding and delivery.
- Record all interactions and resolutions in a customer relationship management system.
What Skills Do You Need?
- Proficiency in English is essential.
- Experience in call centres or HR Shared Service Centres is advantageous.
- An HR qualification is desirable but not mandatory.
- Excellent verbal and written communication skills are required.
- Familiarity with HR software (Workday, Service Now, People Soft, SAP) is a plus.
About This Opportunity
We offer a dynamic work environment where you can grow your skills and expertise.
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