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Strategic Business Process Improvement Specialist
3 weeks ago
We are seeking an experienced professional to play a pivotal role in refining business processes and controls.
This position involves coordinating process reviews, identifying improvement opportunities, and facilitating collaboration with various teams. Strong analytical skills and the ability to analyze data and develop compelling insights are essential for success.
The ideal candidate will have experience working with operational risk and/or controls, as well as direct experience in technology governance, cyber, change, resiliency, incident management, or related fields.
- Co-ordinate and conduct comprehensive process and control reviews to ensure alignment with firmwide requirements.
- Identify improvement opportunities across business processes and controls, engaging with team leads as part of sprint planning to ensure they are prioritised for implementation.
- Help facilitate sprint planning for the Governance & Transformation team to scope the correct controls for review in line with leadership priorities.
- Hold your own as a risk & controls SME in conversations with other 1LOD and 2LOD teams and mentor more junior team members.
- Interface with risk pillar leads to understand upcoming changes to business controls and procedures, undertake applicability assessments and develop implementation plans.
- Analyze emerging issues across Lines of Business to assess their impact on business processes and controls.
- Perform pre-validation and sustainability monitoring of resolved issues, utilizing control KPIs.
- Actively participate in key forums and engage proactively with 2LOD stakeholders to understand their concerns and manage expectations.
- Streamline efforts and enhance messaging to 2LOD, 3LOD, and Regulatory stakeholders by producing and reusing high-quality content.
- Automate repetitive processes and reporting to achieve efficiencies across Business.
The successful candidate will possess:
- Strong analytical and problem-solving abilities.
- Ability to collaborate effectively across teams and manage multiple stakeholders.
- Confident communicator with stakeholder influencing skills.
- Strong written communication and presentation abilities.
- Strong understanding of Agile principles and ways of working (preferably using Jira).
Our team is committed to delivering strategic advice and products to clients worldwide. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We value diversity and inclusion at our organization and provide equal opportunities for all applicants and employees.
