
Operations Coordinator
7 days ago
At our organization, we are dedicated to making a positive impact on people's lives by providing immigration solutions even in challenging situations. Our goal is to help individuals stay in the United States with their families where they belong. We strive to deliver exceptional service and support to our clients, understanding the importance of dignity and peace of mind that comes with having documents.
Join Our Mission-Driven TeamWe are seeking an experienced professional to oversee the daily operations of our flagship office, ensuring a safe, efficient, and welcoming space for our employees, clients, and visitors.
Position PurposeThe Workplace Services Manager plays a critical role in the efficient delivery of workplace operations and employee experience services at our headquarters location. This individual ensures that our office runs smoothly, safely, and efficiently, while creating a productive environment for employees, clients, and visitors.
Key Responsibilities- Direct and manage the procurement, inventory control, and distribution of office supplies, ensuring optimal availability and cost efficiency.
- Provide coaching, performance feedback, and professional development opportunities to direct reports.
- Oversee third-party vendors (e.g., cleaning services, HVAC, office supply providers) to ensure high performance, service delivery, and alignment with service level agreements.
- Manage budgets, including expense tracking, forecasting, and reporting.
- Ensure compliance with building codes, OSHA regulations, fire/life safety standards, and internal workplace policies.
- Serve as site emergency coordinator and co-lead safety training, drills, and incident response efforts with security.
- Oversee complex office moves, facility upgrades, and service transitions by collaborating strategically with HR, IT, Security, and executive teams.
- Oversee office relocations, space assignments, and furniture coordination to ensure efficient use of space and smooth operational transitions.
- Foster a positive workplace culture by supporting events, communications, and programs that enhance employee engagement.
- Develop and monitor workplace KPIs (e.g., employee satisfaction, incident rates, space utilization, and vendor performance) to identify trends and implement data-driven improvements.
- Monitor emerging workplace trends and provide strategic recommendations to enhance services, policies, and workplace technologies.
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