Sales and Customer Support Professional

2 days ago

Limerick, Limerick, Ireland beBeeCustomerService Full time €35,000 - €45,000

Role Overview

We are seeking a skilled customer service professional to join our team in a busy, fast-paced environment. This is an excellent opportunity for someone with strong interpersonal skills and a flair for sales to provide product information and support to customers.

Key Responsibilities:

  • Engage with customers in person, over the phone, and via email to provide product information and support.
  • Process sales orders and payments efficiently and accurately.
  • Prepare and follow up on quotations tailored to customer needs.
  • Identify opportunities to upsell and cross-sell products to meet sales targets.
  • Maintain accurate records of sales activity and customer interactions.
  • Provide after-sales support and resolve any customer concerns or queries.
  • Collaborate with the sales team to ensure smooth day-to-day operations.

Requirements:

  • 1–2 years' experience in a sales, retail, or customer service role (hardware industry experience an advantage).
  • Excellent communication and interpersonal skills.
  • Strong organisational skills with the ability to multitask.
  • A team player with a proactive, customer-first mindset.
  • Confident using computers and sales/order entry systems.

What We Offer:

  • Competitive salary based on experience + commission.
  • Performance-based bonus structure.
  • Supportive and professional team environment.
  • Additional benefits discussed at interview stage.

Why This Role?

This role offers a unique blend of customer service and sales experience, making it an ideal opportunity for those looking to develop their skills and advance their careers.

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