Sales and Business Development Manager

This is a mid-senior level sales and business development position in the retail industry. You will lead large teams in a fast-paced environment, focusing on delivery, standards, and results.

• Drive commercial, operational, visual, and people performance to deliver against key retail metrics.
• Set strategy and direction for the store, ensuring every colleague knows their part to play and is held accountable for delivering it.
• Own the change agenda, landing transformation initiatives with clarity, urgency, and pace.
• Built high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.
• Use data and insight to unlock opportunities, making fast, confident decisions that drive profit, improve service, and boost efficiency.
• Drive digital adoption and omnichannel capability – helping teams sell across all platforms and channels.
• Be the voice of your store, representing your people, saying it as it is, and owning the follow-through on what needs to improve.
• Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.

• A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards, and results.
• Confident working across all areas of store performance, including commercial, visual, operations, and people, and knowing how to bring them together for impact.
• A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
• Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for the future.
• Strong on planning, performance management, and resilience, able to balance the big picture with the detail and always hold the line and set expectations.
• A proven track record of performance management, able to lead teams to deliver results at pace.
• Confident using digital tools, data, and systems to make better, faster decisions and coach others to do the same.
• Skilled in building partnerships across your team, your peers, and your region to share insights, solve problems, and deliver transformation.

Being part of this organization is exactly that – playing your part to bring exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.

We offer a range of benefits that make working for us just that little bit more special:

• 20% colleague discount across all products and many third-party brands.
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Discretionary bonus schemes awarded based on personal objectives and business performance.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programs to develop your skills.
• Amazing perks and discounts via our portal to maximize financial and personal wellbeing.
• Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues, including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
• Everyone's welcome – we strive to be an inclusive organization welcoming diverse colleagues.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail