Customer Retention Manager
5 days ago
The Customer Retention Manager at Klaviyo Inc. is responsible for overseeing the entire renewal process for manually-contracted customers. This role requires a highly organized and detail-oriented individual who can proactively manage the renewal cycle, ensuring timely and successful outcomes. By working closely with the sales, customer success, and finance teams, you will play a critical part in driving business growth and expanding our customer base.
Main Responsibilities:
- Develop and implement effective strategies to drive customer retention and expansion.
- Collaborate with the sales and customer success teams to identify opportunities for upselling and cross-selling our products and services.
- Ensure seamless execution of renewal processes, working closely with internal stakeholders to meet customer needs and achieve business objectives.
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Customer Retention
2 weeks ago
Dublin, Dublin City, Ireland Expeditors Full timeJob Description Support and drive both business retention and development through existing Expeditors' customers. Maintain a CRD structure (both in resources & skills) that allows you to service & grow your customer base. Ensure you are in sync with company strategy & financial expectations and understand how your role aligns to these expectations. ...
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Customer Retention
2 days ago
Dublin, Dublin City, Ireland Expeditors International Full timeCustomer Retention & Development ManagerFull-time"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...
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Customer Retention
2 weeks ago
Dublin, Dublin City, Ireland Expeditors Full timeCustomer Retention & Development ManagerCompany DescriptionGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.15,000 trained professionals250+ locations worldwideFortune 500Globally...
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Enterprise Customer Retention Manager
2 days ago
Dublin, Dublin City, Ireland Vanta Inc. Full timeJob DescriptionAs a Customer Success Manager, Enterprise, you will lead all post-sales activities for our enterprise customers, guiding them through onboarding, implementation, product adoption, value-driven renewals, and identifying upsell opportunities.Partner with Account Managers to drive renewal and expansion opportunities within your book of...
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VP of Customer Retention
4 days ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeAt LearnUpon, we are seeking a seasoned VP of Customer Retention to drive customer loyalty and satisfaction. This critical role will oversee the development and execution of strategies that boost customer retention rates, increase revenue growth, and enhance overall customer experience.About the Role:Develop and execute data-driven strategies to improve...
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Customer Retention Lead
2 days ago
Dublin, Dublin City, Ireland Expeditors International Full timeJob OverviewAt Expeditors International, we are seeking a highly skilled Customer Retention & Development Manager to join our team. As a key member of our organization, you will be responsible for driving business retention and growth through existing customer relationships.Key ResponsibilitiesBuild and Maintain Strong Customer Relationships: Develop and...
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Polish Customer Retention Expert
5 days ago
Dublin, Dublin City, Ireland The Hustle Full timeWe are seeking a highly skilled Polish Customer Retention Expert to join our team. As a key member of our organization, you will be responsible for helping our customers achieve retention goals.About the RoleThis is an excellent opportunity for a motivated and organized individual to join our dynamic team as a Polish Customer Retention Expert.You will work...
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Retention Ops Manager
3 weeks ago
Dublin, Dublin City, Ireland Mint Marketing Talent Full timeAn exciting opportunity has arisen for a Retention Operations Manager (CRM) to join one of Ireland's top utility brands. This role joins an award-winning team during a phase of significant growth. Why this role might be for you: Join a great team and organisation Full benefits list including bonus, pension, 25 days annual leave, fully paid healthcare...
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Customer Retention Specialist
4 days ago
Dublin, Dublin City, Ireland Klaviyo Inc. Full timeKlaviyo Inc. is seeking a talented Customer Retention Specialist to join our post-sales team. As a key functional member, you will be responsible for driving a successful and timely renewal process for manually-contracted customers.About the Job:Drive cross-functional collaboration between sales, customer success, finance, and legal stakeholders to ensure...
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Account Retention Manager
5 days ago
Dublin, Dublin City, Ireland Asana Full timeAs an Account Retention Manager at Asana, you will be responsible for managing client relationships and ensuring long-term partnerships. You will work closely with customers to understand their needs and develop customized solutions that drive growth and retention.About the RoleIdentify and mitigate risks that may impact customer relationships.Develop and...
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Strategic Customer Retention Specialist
4 days ago
Dublin, Dublin City, Ireland SAP SE Full timeStrategic Customer Retention SpecialistThis role is responsible for developing and implementing strategies to retain customers and drive business growth. The ideal candidate will have extensive experience in customer relationship management and a proven track record in driving revenue growth.Responsibilities:Special & Strategic Projects:In addition to...
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Account Retention Manager
19 hours ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeAbout Us:Cpl Healthcare is a leading provider of recruitment and workforce solutions. Our mission is to deliver exceptional service to our clients and candidates.Role Summary:We are seeking a highly motivated and proactive Customer Success Specialist to join our team. The successful candidate will have strong analytical and goal-oriented skills, with the...
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Retention Marketing Manager
5 days ago
Dublin, Dublin City, Ireland Alternatives Full timeAs a seasoned CRM professional, you will thrive in a fast-paced, collaborative environment, leveraging data to build meaningful customer experiences. With 3+ years of experience in a CRM role, you have proven success in loyalty/CRM strategies and implementing data-driven marketing initiatives.About You:Experience: 3+ years in a CRM role with proven success...
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Retention Lead
2 weeks ago
Dublin, Dublin City, Ireland WinLux Europe Full timeAbout The RoleWe are looking for a Retention Lead to take ownership of our player engagement and retention strategies within our fast-growing iGaming project. This role requires an expert in lifecycle marketing who can design, implement, and optimize multi-channel retention campaigns to maximize player lifetime value (LTV) and reduce churn. The ideal...
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Sales and Retention Specialist
2 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeSales and Retention SpecialistWe're seeking an experienced Sales and Retention Specialist to join our team at Cpl Healthcare.As a key member of our sales and retention department, you will be responsible for building and maintaining relationships with existing and new customers.Your primary focus will be on identifying opportunities for growth and...
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Account Retention Manager, Europe
23 hours ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeNotion is a leading software company dedicated to making toolmaking ubiquitous. We're seeking an experienced Account Retention Manager to join our team in Europe. In this role, you'll be responsible for developing and executing strategies to retain existing customers and drive business growth.Key ResponsibilitiesBuild and maintain strong relationships with...
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Retention and Growth Director
2 days ago
Dublin, Dublin City, Ireland Expeditors International Full timeAbout UsExpeditors International is a leading global logistics provider dedicated to delivering exceptional customer service and innovative solutions. We are committed to building long-term relationships with our customers and partners, based on trust, reliability, and mutual benefit.Job SummaryThe Customer Retention & Development Manager will play a...
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Restaurant Operations Manager
3 days ago
Dublin, Dublin City, Ireland In - Manager Recruitment Full timeOverviewKFC is a dynamic and fast-paced organization that values innovation, excellence, and customer satisfaction. As a Restaurant General Manager, you will be responsible for leading a high-performing team to achieve exceptional results in a competitive market.Salary€40,000 - €45,000 per annumAbout the RoleYou will oversee the daily operations of a KFC...
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General Management Position
3 days ago
Dublin, Dublin City, Ireland In - Manager Recruitment Full timeCompany OverviewKFC is a global fast-food chain with a rich history and a commitment to quality, convenience, and customer satisfaction. We operate over 24,000 restaurants in more than 140 countries worldwide.Job DescriptionThis is an exciting opportunity to join our team as a Restaurant General Manager and lead a talented group of professionals in...
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SME - Data Retention and Implementation
4 weeks ago
Dublin, Dublin City, Ireland Tata Consultancy Services Full timeSME - Data Retention and Implementation (02 01)Role: SME - Data Retention and ImplementationJob Type: PermanentLocation: Dublin, Ireland (Hybrid - 3 days at customer site in Dublin per week).Do you have a proven track record in Data Retention and implementation projects?Are you keen to future proof your career with a global IT player?We have an exciting...