Current jobs related to Community Support Specialist - Dublin, Dublin City - beBeeDiversity
-
Community Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeEmpathy Full time €41,600 - €53,350Job Title: Community Support Specialist">At Covalen, we strive to deliver exceptional customer experiences by empowering our team members to drive meaningful change. We're seeking a talented and empathetic Community Support Specialist to join our dynamic team.As a Community Support Specialist, you will play a pivotal role in ensuring the well-being of our...
-
Compassionate Community Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeSupport Full time €30,000 - €40,000Job DescriptionWe are seeking a highly motivated and dedicated Compassionate Community Support Specialist to join our team. As a key member of our support network, you will play a vital role in providing family-focused services to individuals in need.The successful candidate will possess a strong understanding of community-based supports and services, with...
-
Job Opportunity
2 weeks ago
Dublin, Dublin City, Ireland beBeeCommunity Full time €45,000 - €65,000Community Support SpecialistWe are seeking a skilled Community Support Specialist to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our community members.About the Role:Assist community members with inquiries and issues in a timely and empathetic manner.Become knowledgeable about our...
-
Community Support Manager
2 weeks ago
Dublin, Dublin City, Ireland beBeeoperations Full time €35,000 - €55,000Community Operations SpecialistWe are seeking a skilled Community Operations Specialist to join our team. This role involves assisting clients in resolving inquiries, issues and complaints with empathy, speed and accuracy.The ideal candidate will be knowledgeable about the client's products and services and possess strong interpersonal skills, verbal and...
-
Support Community Manager
1 week ago
Dublin, Dublin City, Ireland beBeeCommunity Full time €35,000 - €45,000Community Support SpecialistJob Description: Assist our clients in their online communities, helping to resolve inquiries accurately and on time. Develop a thorough understanding of client products and community standards. Make well-balanced decisions that support the growth of our online communities.Requirements: • Strong interpersonal skills •...
-
Customer Support Specialist, Italian-Speaking
3 weeks ago
Dublin, Dublin City, Ireland myGwork - LGBTQ+ Business Community Full timeCustomer Support Specialist, Italian-SpeakingLocation: Dublin, Ireland (Hybrid: 3 days per week in office)Team: Product Experts (Klaviyo)At Klaviyo, we value diverse backgrounds and perspectives. We are creating our Dublin PE team to provide exceptional support to our customers with high-quality product knowledge and communication. We are looking for...
-
Community Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeCommunity Full time €40,000 - €55,000Job OverviewOur organization seeks a skilled professional to fill the role of Community Operations Analyst.This individual will be responsible for assisting our client's community, resolving inquiries empathetically, accurately, and on time.Key Responsibilities:Resolve customer inquiries with empathy and accuracyDevelop knowledge of client products and...
-
Content Communications Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeCommunications Full time €36,000 - €51,000Content Communications SpecialistWe are seeking a highly skilled and enthusiastic Content Communications Specialist to join our fast-paced communications team.About the Role:The successful applicant will contribute to the delivery of corporate communications strategies, working closely with a highly motivated and proactive team in a dynamic public sector...
-
Communications Planning Specialist
1 week ago
Dublin, Dublin City, Ireland beBeeClient Full time €40,000 - €55,000Job Title:Clientside Communications Planning Coordinator, Job Description, , Assist in writing the internal client brief once the strategy has been agreed upon., Implement and execute the communications planning process working collaboratively with specialists to ensure the client brief is delivered by mobilizing appropriate resources., Manage clients'...
-
Support Community Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeAdvocate Full time €31,263Job Title:Community Operations AnalystJob Description:The ideal candidate will be responsible for assisting our client's community, responding to user inquiries with high quality, speed, empathy and accuracy. They will become knowledgeable about the client's products and community standards, making well-balanced decisions and being an effective advocate for...
Community Support Specialist
2 weeks ago
The Community Operations Analyst plays a crucial role in supporting our community by resolving inquiries efficiently, accurately and on time.
This position requires a strong understanding of the client's products and community standards. The ideal candidate will possess knowledge about market-specific signals and insights to identify scalable solutions for improving the support of our community of users.
Responsibilities include investigating and resolving issues reported on the client's platform, responding to user inquiries with high quality, speed, empathy and accuracy, enforcing clients terms and conditions, reviewing reported content within agreed turnaround times and standards of quality, identifying inefficiencies in workflows and suggesting solutions, and recognizing trends and patterns and escalating issues outside company policy to the global team.
Key Skills:
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
- Display a strong bias to doing what's right
- Ability to make decisions, solve problems, manage time effectively and work as part of a team
- Proficient in multiple languages, cultural understanding of the market and experience in working in an office environment is preferable
Requirements
Our ideal candidate will have:
- A bachelor's degree in a relevant field such as communications or business administration
- At least 1 year of experience in a similar role
- Excellent analytical and problem-solving skills
- Strong attention to detail and ability to multitask
Benefits
As a member of our team, you can expect:
- Comprehensive health insurance coverage
- 25 days annual leave
- Extensive training and development opportunities
- Access to wellness programs
- Tax-saver travel card
- Bike-to-work scheme
Company Culture
We are committed to fostering a diverse and inclusive workplace culture that values equality, respect, and empathy. We recognize the strength found in the diverse backgrounds, skills, and experiences of our team members and strive to create an environment where everyone feels valued and supported.
