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Italian Speaking Technical Support Engineer

1 week ago

Dublin, Ireland FRS Recruitment Full time

Italian Speaking Technical Support Engineer: Dublin/Blanchardstown

I am delighted to bring this exciting Italian Speaking Technical Support Engineer opportunity to you. My client, a leading multinational SaaS client, is looking to fill this exciting opportunity due to internal promotions.

You will work out of their state-of-the-art hub in Blanchardstown, working 3 days per week onsite and you will offer technical support to their large client base from small independent companies to global retail chains.

You will be responsible for :

  • Provide customer centric technical support over the phone, email and remotely.
  • Install and config our clients SaaS product suite.
  • Troubleshoot issues and escalate as appropriate
  • Remote customer training

You will have :

  • An IT Related Degree/Qualification
  • Fluent in Italian and English
  • Experience in a technical support role dealing with complex applications
  • Excellent communication skills
  • Positive attitude with a solutions oriented demeanour

This client offers exceptional career progression opportunities and has a proven record of internal promotions. For more details about this fantastic opportunity, get in touch ASAP for a confidential chat.