Wedding & Events Executive

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Wedding & Events Executive
role at
Luttrellstown Castle Resort
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Join to apply for the
Wedding & Events Executive
role at
Luttrellstown Castle Resort
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Primary Purpose
We are currently looking for a successful and enthusiastic Wedding & Events Executive to produce events from conception through to completion.
Responsibilities include providing outstanding customer service and organising memorable events that meet quality expectations.
Primary Purpose
We are currently looking for a successful and enthusiastic Wedding & Events Executive to produce events from conception through to completion.
Responsibilities include providing outstanding customer service and organising memorable events that meet quality expectations.
Job Summary
Responsible for the preparation of all wedding/event documentation to include Banquet Event Orders and Billing.
Responsible for ensuring communication and coordination with the relevant departments concerning event details in a timely manner.
Responsible for ensuring a consistent, high level service throughout the booking and event process.
Key Responsibilities
Your main areas of responsibility will include but are not confined to:
Operate and maintain a computerised system (Jonas & HubSpot) for responding and coordinating and tracking sales enquiries, bookings and availability.
Meet prospective clients for show-arounds for weddings, private and corporate functions.
Ensure a prompt and professional response and follow-up to sales enquiries.
Prepare weekly and monthly reports outlining the Business on the Books for the current and following years.
Generate quotations for prospective bookings and timely follow ups.
Liaise with clients in relation to coordinating the intricate details of their events.
Monitor, co-ordinate and communicate event bookings, ensuring accuracy of billing and information, maintaining up to date profiles, and recording client feedback post event.
Generate sufficient information for invoicing of events.
Up-sell products and services throughout the event process to maximise revenue.
Meet and greet all clients during the event phase and ensure the smooth handover of the event to the operations team for the execution of details.
Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events.
Take ownership for recurring challenges and ensure the issues are resolved.
To schedule and attend weekly function and sales meetings.
Liaise and maintain a relationship with other departments to ensure the effective, efficient and smooth running of events.
Contribute to the preparation of annual sales and events targets.
Attend workshops, exhibitions and promotional events where required.
Adhere to Health & Safety Procedures and other Company Policies and Procedures.
Any other duties relevant to your skills that may be assigned to you by the Company.
Requirements
Minimum of one years Wedding or Event experience required
Must be an efficient multi-tasker, highly organized, and detail oriented
Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
Proficient if in Word, Excel and PowerPoint
Proficient in all social media channels
Excellent organizational skills
Customer-service orientation
A team player
General
You are expected to carry out your duties in a diligent and professional manner with a friendly outgoing attitude.
It is important that you work together with other members of the management team to ensure that we operate a high standard of professional service and provide an enjoyable environment for members, customers and employees alike.
Excellent grooming standards are expected.
Remuneration
Competitive Salary
Meal on Duty
Parking
Staff discounts
Complimentary Golf
Skills
Detail-oriented team player communication skills
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
Industries
Events Services
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