Business Development Representative

1 month ago

Dublin, Ireland Zendesk Full time
Job Description

Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellence.
Sales Development is the start of an incredible career journey in sales and is an integral part of the continued success and growth of Zendesk across EMEA. We are looking for exceptional sales talent that will play a key role in driving new business for our sales organisation.
Zendesk is the world’s leading Customer Support Platform and we are growing our EMEA business incredibly fast on the back of the success and value our suite of products deliver for our customers. This is a great opportunity to join a team of incredibly talented, ambitious and fun sales professionals who embody Zendesk’s unique culture. The ideal candidate will have a proven track record of overachieving in a fast-paced dynamic environment.
You will
  • Be a key team member of the sales team, driving new business and delivering on the strategy for your region.
  • Run a busy outbound pipeline of leads and provide top class customer experience.
  • Use innovative prospecting into both cold accounts as well as into new groups and divisions of existing Zendesk customers.
  • Generate high-value pipeline through both strategic and targeted prospecting into start-ups and unicorn, or enterprise businesses.
  • Show creativity and flourish naturally in a Zen environment, actively source new leads through the use of social tools. We want your brains Just not literally.
  • Be motivated to overachieve on targets and metrics.
  • Be the face of the brand, 100% focussed on building an outstanding customer experience.
You have
  • Passion to kick-start or continue a career in consultative sales.
  • A minimum of 6 months of experience in a Sales related environment.
  • Solid business experience (SaaS sales preferred), curious and customer-centric.
  • A “Can Do” / “Winner” attitude, with a hunger and 'self-starter' commitment to overachieve and succeed.
  • Excellent written and verbal communication skills.
  • Bachelor's or Master's degree is preferable.
  • Fluency in English
Why Zendesk
  • Quality leadership team dedicated to you, your development and your success.
  • Experienced and top performing peer or ‘buddy’ dedicated to showing you the ropes.
  • Flexibility to work between home and office with everything you need to be successful in either location (MacBook, home office desk/chair allowance, Sales Navigator, Zoom etc).
  • 1 week long ‘sales bootcamp’ to help you get up to speed on the industry, our business, our customers and our products. Most importantly, an opportunity to build connections.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

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