Bodyshop Administrator

4 weeks ago

Dublin, Dublin City, Ireland Northgate Vehicle Hire Limited Full time

We are excited you have visited our Careers page.
We are seeking talented individuals who are excellent in their field of expertise and possess all the necessary skills to meet future business challenges.
Position not right for you?
Share it with someone you know.
Bodyshop Administrator
Reference:
JUL20255953
Expiry date:
2025-08-19 12:02:00.000
Location:
Dublin
Benefits:
A superb range of exclusive, colleague-only benefits and discounts.
Bodyshop Administrator/Assessor
Location:
Blanchardstown, Dublin
Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years.
We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.
Our expanding network and sizeable fleet enable us to deliver vehicles faster than any other light commercial vehicle supplier, minimizing downtime and keeping vehicles on the road longer.
Our fleet includes light commercial vehicles from manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.
Due to our growth, we have a full-time vacancy within our Bodyshop team in Dublin.
This is a great opportunity for someone with similar experience.
Role Overview
Responsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.
Key Responsibilities and Accountabilities
Take additional images of damaged vehicles as required for damage packs.
Upload damage packs to shared drives.
Perform quality checks on vehicles returning from repairs.
Notify the Workshop Manager of QC outcomes.
Manage and monitor vehicles in Bodyshop.
Manage damage packs and documentation requests.
Act as the point of contact for Service Department and other departments.
Provide training support to satellite branches as needed.
Liaise with Asset Department regarding vehicle collection and movements.
Ensure job cards are raised promptly and CAP is updated.
Update customers on repair progress.
Handle emails and correspondence.
Communicate daily with external Bodyshops.
Conduct fleet audit reporting weekly and monthly.
Maintain filing systems.
This list is not exhaustive; flexibility is required.
Person Specification - Education, Qualifications, and Training
Leaving Certificate including Maths & English or equivalent.
Basic knowledge of vehicle panels and maintenance.
Experience in a Bodyshop at any capacity.
Proven customer service skills and relationship building.
Strong verbal and written communication skills.
Ability to work under pressure with a strong work ethic.
Proficient in Microsoft Office.
Organized, self-motivated, and administrative skills.
Enthusiastic with a positive attitude.
Team player adaptable to change.
Experience in vehicle rental or the motor industry preferred.
Experience in Bodyshop, Warranty, or Workshop roles desirable.
May suit an apprentice mechanic or panel beater interested in an administrative role.
What We Offer
Competitive salary of €30,000 DOE per annum, pro-rata, plus:
23 days of holidays plus a day for your birthday, pro-rata.
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