Bodyshop Administrator

16 hours ago

Dublin, Dublin City, Ireland Northgate Vehicle Hire Limited Full time

Bodyshop Administrator
Reference:
AUG
Expiry date:
:20:00.000
Location:
Dublin
Benefits:
A superb range of exclusive, colleague-only benefits and discounts.
Bodyshop Administrator/Assessor
Location:
Blanchardstown, Dublin
Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years.
We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.
Our expanding network of branches and sizeable fleet enable us to deliver vehicles quickly and keep them on the road longer by minimizing downtime.
Our fleet includes light commercial vehicles (LCVs) from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.
Due to our growth, we have a full-time vacancy within our Bodyshop team at our Dublin branch.
This role is ideal for someone with relevant experience in a similar position.
Role Overview
Responsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining a maximum of 2% of the Dublin fleet in Bodyshop at any one time.
Key Responsibilities
Take additional images of damaged vehicles for damage packs
Upload damage packs to shared drives
Perform Quality Checks on vehicles post-repair
Notify Workshop Manager of QC outcomes
Manage and monitor vehicles in the Bodyshop
Manage damage packs and documentation requests
Act as a point of contact for Service Department and other departments
Provide training support to Satellite Branches as needed
Liaise with Asset Department regarding vehicle collection/movements
Ensure timely job card creation and updates in CAP
Update customers on repair progress
Handle emails and correspondence
Communicate daily with external Bodyshops
Conduct weekly and monthly fleet audits
Maintain filing systems
This list is not exhaustive; flexibility is required.
Person Specification
Leaving Certificate including Maths & English or equivalent
Basic knowledge of vehicle panels and maintenance
Experience in a Bodyshop role
Proven customer service skills and relationship building
Strong communication skills
Ability to work under pressure
Proficient in Microsoft Office
Organized and self-motivated
Enthusiastic with a positive attitude
Team player adaptable to change
Experience in vehicle rental or motor industry preferred
Bodyshop, Warranty, or Workshop experience desirable
Apprentice mechanics or panel beaters interested in administrative roles may apply
What We Offer
Competitive salary of €30,000 DOE per annum, pro-rata, plus:
23 days holidays plus your birthday off (pro-rata)
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