Bodyshop Administrator

1 day ago

Dublin, Dublin City, Ireland Northgate Vehicle Hire Limited Full time

We are excited you have visited our Careers page.
We are seeking talented individuals who are excellent in their field of expertise and possess the skills necessary to meet future business challenges.
Position not right for you?
Share it with someone you know.
Bodyshop Administrator
Reference:
AUG
Expiry date:
:20:00.000
Location:
Dublin
Benefits:
A superb range of exclusive, colleague-only benefits and discounts.
Bodyshop Administrator/Assessor
Location:
Blanchardstown Dublin
Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years.
We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.
Our growing network of branches and sizeable fleet enable us to deliver vehicles quickly and keep them on the road longer by minimizing downtime.
Our fleet includes light commercial vehicles from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.
Due to our expanding business, we have a full-time vacancy within our Bodyshop team in Dublin.
This is a great opportunity for someone with similar experience in a previous role.
Role Overview
Responsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.
Key Responsibilities and Accountabilities
Take additional images of damaged vehicles for the damage pack
Upload damage packs to shared drives
Perform quality checks on vehicles returning from repair
Notify the Workshop Manager of QC outcomes
Manage and monitor vehicles in Bodyshop
Manage damage packs and documentation requests
Act as point of contact for Service Department and other departments
Provide training support to Satellite Branches as needed
Liaise with Asset Department regarding vehicle collection/movements
Ensure timely job card creation and update CAP accordingly
Update customers on repair progress
Handle emails and correspondence
Communicate daily with external Bodyshops
Conduct weekly and monthly fleet audits
Maintain filing systems
This list is not exhaustive; flexibility is required.
Person Specification - Education, Qualifications, and Training
Leaving Certificate including Maths & English or equivalent
Basic knowledge of vehicle panels and maintenance
Experience in a Bodyshop environment
Proven customer service skills and relationship building
Strong verbal and written communication skills
Ability to work under pressure
Proficiency in Microsoft Office
Organizational and administrative skills
Positive attitude and self-motivation
Team player adaptable to change
Experience in vehicle rental or motor industry preferred
Experience in Bodyshop, Warranty, or Workshop roles desirable
Apprentice mechanics or panel beaters interested in administrative roles may apply
What We Offer
Competitive salary of €30,000 DOE per annum, pro-rata, plus:
23 days holiday plus a day for your birthday, pro-rata
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