Bodyshop Administrator

2 weeks ago

Dublin, Dublin City, Ireland Northgate Vehicle Hire Limited Full time
We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the skills necessary to help us meet future business challenges.

Position not right for you? Share it with someone you know.

Bodyshop Administrator

Reference: AUG20258226

Expiry date: 2025-09-11 11:20:00.000

Location: Dublin

Benefits: A superb range of exclusive, colleague-only benefits and discounts.

Bodyshop Administrator/Assessor

Location: Blanchardstown, Dublin

Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.

Our growing network of branches and sizeable fleet enable us to deliver vehicles quickly and keep them on the road longer by minimizing downtime. Our fleet includes light commercial vehicles from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.

Due to our expanding business, we have a full-time vacancy within our Bodyshop team in our Dublin branch.

This is a great opportunity for someone with similar experience in a previous role.

Role Overview

Responsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.

Key Responsibilities and Accountabilities

- Take additional images of damaged vehicles as needed for damage pack inclusion.
- Upload damage packs to shared drives.
- Perform quality checks on vehicles returning from repairs.
- Notify the Workshop Manager of QC outcomes.
- Manage and monitor vehicles in Bodyshop.
- Handle documentation requests and updates.
- Act as the point of contact for Service Department and other departments.
- Provide training support to satellite branches as needed.
- Liaise with Asset Department regarding vehicle collection and movements.
- Ensure timely job card creation and updates.
- Update customers on repair progress.
- Handle correspondence via email and letters.
- Communicate daily with external Bodyshops.
- Conduct weekly and monthly fleet audits.
- Maintain filing systems.

This list is not exhaustive, and flexibility is required.

Person Specification - Education, Qualifications, and Training

- Leaving Certificate including Maths & English or equivalent.
- Basic knowledge of vehicle panels and maintenance.
- Experience in a Bodyshop environment.
- Proven customer service skills and relationship building.
- Strong verbal and written communication skills.
- Ability to perform under pressure with a strong work ethic.
- Proficient in Microsoft Office.
- Organized, self-motivated, and administrative skills.
- Enthusiastic with a positive attitude.
- Team player adaptable to change.
- Experience in vehicle rental or the motor industry.
- Desirable: Bodyshop, Warranty, or Workshop experience.
- May suit an apprentice mechanic or panel beater interested in an administrative role.

What We Offer

Competitive salary of €30,000 DOE per annum (pro-rata), plus:

- 23 days holiday plus an additional day for your birthday (pro-rata).

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