Fraud and AML Business Execution Manager

The Business Execution Manager will sit within the Fraud and AML department, reporting directly into our Head of Fraud and AML. This role will play a key part in creating a framework to manage the department’s portfolio of change and leading a scalable services model for Fraud and AML. The Business Execution Manager will act as a key point of intake for our department level initiatives, continually assessing against existing initiatives while ensuring effective prioritisation to support company objectives and departmental key results. They will be responsible for setting the standard for workstream and project governance for the department. This role is responsible for all changes to be implemented in a timely manner, and of the required standard set by the business. It is also owner of the quality framework of the Fraud and AML department, aiming to provide best-class service to our internal and external customers.

This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both, while recognising that quality time together is essential for keeping us mission-aligned.

The role can be located in Malta, Dublin, Sofia, or Hyderabad.

What you’ll do:

- Manage a team who will be responsible for operational readiness for all projects that impact the Fraud and AML department.
- Management of the framework for intake of items of work, centralised tracking, prioritisation, and relevant reporting and governance.
- Represent Fraud and AML by collaborating with the Operations Portfolio team to ensure consistency.
- Responsible for the creation and execution of the QX framework for the Fraud and AML department.
- Ensuring quality standards are maintained by demonstrating QX to support training and upskilling initiatives.
- Process architecture – providing support to the Fraud and AML team for new process creation and implementation.
- Organise, attend and participate in partner meetings, ensuring partner views are managed towards the best solution.
- Support with collation and review of project-related research and documentation to support decision making.
- Ensure all key business changes are communicated and implemented with limited disruption.
- Manage and lead Programme workstreams and Product Owners as required.
- Ensure all projects adhere to set framework, promoting standardisation across the teams and all documentation is maintained appropriately for each project.
- Articulate the change and impact of the change from people, process, policy, and systems perspective across partners.
- Create and maintain a project management calendar to fulfil each goal and objective including benefits forecasting.
- Ensure post-handover that each project is fully embedded into standard BAU ensuring all key benefits are realised and surfaced through appropriate channels.
- Support other workstreams and product owners as required.

What you’ll bring:

- Highly organised and excellent attention to detail.
- Excellent communication skills, both written and verbal with a demonstrated ability to communicate at all levels within the organization.
- Thorough understanding of the challenges and needs for a Fraud and AML department to drive discussions and represent the interests of the teams.
- Able to work on several concurrent subjects to tight timescales and have a pragmatic approach to the resolution of several complex challenges.
- Able to work to tight deadlines and manage expectations.
- A solid understanding of how people go through a change and the change process.
- Knowledge and understanding of the principles, field, methodology, and practices of change management.
- Able to work autonomously with a pro-active attitude, knowing when to consult.
- Able to deal with ambiguity and thrive in a rapidly changing environment.
- Experience using problem solving and analytical skills to solve business problems and drive process improvements.
- Proficiency in PowerPoint and all communication tools, critical for presentation purposes and sharing progress, risks, and vision.
- Comfortable interacting with business partners and external clients.

Desirable:

The following credentials are a distinct advantage, but not essential for the role:

- Project/Change management experience.
- Experience with Confluence, JIRA and other Programme/Project Management Tools.
- Recognised Project Management Certification (e.g. Six sigma, PMP, AgilePM, PRINCE2).

It’s ok if you don’t think you tick every box on this list. We love people who want to challenge themselves and are passionate about what they do. If you believe you can contribute in some areas and are eager to learn, we encourage you to apply.

Why choose us:

Aside from a generous base salary, we have a fantastic benefits & rewards program that is designed to encourage personal and career development.

- Discretionary annual performance bonus.
- 30 days paid leave.
- Health and dental insurance for you, your partner and your children (if you all live at the same address).
- Personal life insurance and income protection.
- The option to join our company pension scheme.
- A personal interest allowance to let you learn something new or pursue a hobby.
- External learning support of up to £2,000 or equivalent in local currency, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career.
- Looking to extend your family? You will receive a cash gift of 1,000 EUR for your new addition whilst working for us.
- 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay.
- Access to an onsite gym.

Equal opportunities:

At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences.

We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at talent@flutterint.com. Your journey with us is focused on ensuring you have what you need to be your best self.

Learn more about the works we are doing on Inclusion and Belonging here: [...]/

The group:

We are a proud member of the Flutter Entertainment family, a global leader in sports betting, iGaming, and entertainment. We're not just another company; we're listed on both the prestigious FTSE 100 index on the London Stock Exchange and the New York Stock Exchange (NYSE). What sets us apart is our world class brands, innovative products, and our International division includes our operations in over 100 global markets and offers sports betting, casino, poker, rummy and lottery, mainly online. What truly defines us is our commitment to ensuring that the excitement of gaming and entertainment is experienced in a responsible and sustainable way. Our remarkable team of over 8,000 colleagues drives this vision, spread across 28 offices worldwide.

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