Technical Support Professional

5 days ago


Dublin, Dublin City, Ireland Employmint Full time

Key Responsibilities

The successful candidate will be responsible for:

  • Installing and setting up photocopier machines and related equipment.
  • Attending maintenance call-outs and collecting copy cost readings.
  • Performing regular servicing and maintenance to ensure optimal performance.
  • Building strong relationships with clients, offering exceptional customer service, technical support, and after-sales service.
  • Identifying opportunities to sell products, guiding customers to suitable solutions, providing quotations, and costings.
  • Upselling and cross-selling photocopier-related products.
  • Completing service reports, documenting work completed, parts used, and follow-up requirements.

This role requires a strong technical background and excellent customer-facing communication skills.



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