Customer Relationship Professional

1 week ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €40,000 - €60,000
Job Opportunity

We are seeking a professional to develop relationships and deliver excellent service which promotes a provider of choice in the Protection market.

This role is part of our hybrid model, with 50% working from home. You will provide administrative support to customers and Brokers, delivering excellent customer service when dealing with varied and complex enquiries on Protection policies.

Key Responsibilities
  • Deliver exceptional customer service and respond to queries from Brokers and policyholders.
  • Plan and prioritise your workload to meet deadlines.
  • Maintain and improve procedures for the provision of service and administration tasks.
  • Ensure all activities are carried out fairly and in accordance with Consumer Protection Code.
  • Maintain accurate records according to policies.
About the RoleEssential Qualifications and Skills
  • APA or QFA Qualified or committed to undertaking QFA exams. Educational support is offered.
  • Previous experience in a Customer Service role or processing queries on Protection products.
  • Excellent communication and administration skills.
  • Able to meet deadlines and manage priorities.
  • Demonstrate problem-solving skills.


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