
Customer Relationship Specialist
1 week ago
In this vital position, you will form lasting connections with our valued customers, ensuring their satisfaction and loyalty.
Main Responsibilities:- Verify order information accuracy and correct discrepancies.
- Process documentation efficiently and accurately.
- Provide exceptional customer service support via phone and counter inquiries.
- Process payments, solve complaints/questions, and facilitate credit applications.
- Maintain professional communication with internal/external personnel.
- Organize files for maximum productivity.
This role demands strong organizational skills, attention to detail, effective communication, and the ability to work in a fast-paced environment. Experience in customer service or a related field is highly desirable.
Benefits:We offer a comprehensive benefits package, including:
- Affordable health insurance options.
- Dental insurance with no waiting period.
- Vision coverage at minimal cost.
- A $10,000 life insurance policy paid by the company.
- 401K plan administration fees covered by the company.
- Employee Stock Ownership Program (ESOP).
- Paid time off policies.
- Generous employee discounts.
We value our employees' contributions and strive to create a positive work environment that fosters growth and success.
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