Customer Experience Expert

3 days ago


Dublin, Dublin City, Ireland beBeeEnterprise Full time €110,000 - €140,000
Unlock Customer Success

We aim to deliver exceptional customer experiences through innovative solutions.

Key Responsibilities
  • Collaborate closely with the sales team while serving as a trusted advisor to prospects and customers.
  • Guide them through the entire sales cycle, articulating the value of Intercom at scale.
  • Work closely with Product, R&D, and Engineering teams to ensure enterprise customer needs and insights are at the core of our AI-powered solutions.
Requirements
  • A minimum of 7 years of experience as a Solutions Engineer or Architect, supporting enterprise SaaS, customer communication, or related technology solutions.
  • Strong technical acumen with experience in conducting technical discovery and delivering high-impact presentations to enterprise audiences.
  • Ability to solve complex problems independently while thriving in collaborative team environments.
Benefits
  • Opportunity to work on challenging projects that drive business growth.
  • Collaborative team environment that fosters innovation and creativity.


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