Donor Experience Leader

2 weeks ago


Dublin, Dublin City, Ireland beBeeDonor Full time €60,000 - €80,000
Job Title: Donor Experience Leader

This role involves overseeing all aspects of donor engagement, including relationship management and communication. You will lead a team responsible for delivering exceptional customer care to donors.

The ideal candidate will have experience in donor relations, customer service, or supporter engagement roles, preferably within the non-profit sector.

  • Manage donor relationships
  • Coordinate training sessions
  • Design stewardship plans
  • Analyse feedback for improvement
  • Process donations and reconcile reports

You will collaborate closely with marketing and communications teams, as well as handle administrative tasks.

Requirements

To succeed in this position, you must:

  • Hold a qualification in marketing or a related area
  • Demonstrate proven experience in donor relations, customer service, or supporter engagement
  • Prior experience leading and managing a high-performing team
  • Strong attention to detail
  • Excellent communication, organisational, and IT skills
Benefits

In return, you will enjoy a competitive salary and gain valuable experience within a reputable organisation. You will also benefit from a flexible work arrangement.



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