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Client Support Expert

1 week ago

Dublin, Dublin City, Ireland Beauparc Full time
About the Position

We are currently looking for an Account Management Specialist to provide top-notch customer service and support to our clients at Beauparc.

This role requires a quick learner with the ability to adapt and develop new skills in a fast-paced environment.

You will be responsible for delivering exceptional customer experiences, responding to customer inquiries, and resolving issues in a timely and professional manner.

Essential Skills:

  • Possess a professional and friendly telephone manner, engaging customers with empathy and courtesy.
  • Strong knowledge retention ability to provide accurate and detailed information to customers.
  • Attention to detail to ensure precise and thorough customer service.
  • Customer-focused mindset, dedicated to meeting and exceeding customer expectations.
  • Excellent organisational skills to manage tasks and prioritise effectively.
  • Proficient computer skills to navigate customer service systems efficiently.
  • Ability to work collaboratively in a team environment, fostering a positive and supportive atmosphere.
  • Effective communication skills, both verbal and written, to ensure clear and concise interactions with customers.