Chief Customer Advocate

1 week ago

Cork, Cork, Ireland beBeeRetention Full time €60,000 - €80,000
Retention Sales Manager Job Overview

This exciting role involves managing our existing customer install base, ensuring they derive maximum value from their solutions while maintaining and growing Annual Recurring Revenue (ARR).

  • Key Responsibilities:
  • Customer Value Management: Focus on the existing customer install base to ensure they are deriving maximum value from the solutions.
  • Proactive Customer Engagement: Leverage existing deployment data to engage proactively with customers and aim to retain and grow Annual Recurring Revenue (ARR) by addressing customers' needs and opportunities and any pain points.
  • Cross-Functional Collaboration: Work closely with Account managers and Customer Success Managers to address customers at risk of churn, develop and implement strategies to mitigate churn and enhance customer loyalty.
Requirements and Qualifications
  • Strong communication and negotiation skills, confidently taking ownership of your territory.
  • Empathetic, with a positive attitude and a desire to help our customers reach their goals.
  • Effective in managing your time and successfully managing your pipeline, as well as accurately forecasting revenue using CRM tools.
Why This Role Matters

As a Retention Sales Manager, you will play a crucial role in maintaining and growing our customer install base, ensuring long-term satisfaction and loyalty. This is a unique opportunity to make a meaningful impact on our customers' success and contribute to the growth of our organization.

  • Database Customer Advocate

    6 days ago

    Cork, Cork, Ireland beBeeCustomer Full time €60,000 - €100,000

    Customer Success ProfessionalWe are seeking a customer success professional to enrich the lives of our clients. This role requires strong collaboration, problem-solving skills, and experience working with CRM systems.The primary responsibilities include:Acting as the primary point of contact for customers throughout deployment and their entire...

  • Senior Customer Advocate

    7 days ago

    Cork, Cork, Ireland beBeeCustomerSuccess Full time €60,000 - €80,000

    The role of Customer Success Manager is a challenging yet rewarding position that requires strong communication and problem-solving skills.As a key member of our team, you will be responsible for managing larger customer accounts to position the value of our customer success programs.Key Responsibilities:Account ManagementAct as the primary relationship...

  • Database Customer Advocate

    2 weeks ago

    Cork, Cork, Ireland beBeeCustomer Full time €65,521 - €95,126

    Customer Success Specialist Role OverviewWe seek a skilled professional to act as the primary point of contact for our customers throughout their journey with us.This individual will work closely with at-risk customers to drive satisfaction and loyalty, ensuring seamless adoption of our products and services.The ideal candidate will possess excellent...

  • Strategic Customer Advocate

    2 weeks ago

    Cork, Cork, Ireland beBeeTechnical Full time €80,000 - €100,000

    Job TitleThe Technical Success Manager will be responsible for building and maintaining strong relationships with key customers. They will serve as a technical point of contact and manage day-to-day engagement to drive operational success, best-practice adoption, and long-term customer satisfaction.Responsibilities:Manage customer relationships to ensure the...

  • Customer Experience Advocate

    1 week ago

    Cork, Cork, Ireland beBeeCustomerService Full time €26,000 - €37,000

    Deliver exceptional customer experiences as a key point of contact via phone, email, and other channels. This role requires outstanding communication skills, attention to detail, and the ability to work in a fast-paced environment.Duties and ResponsibilitiesHandle customer inquiries and resolve issues efficiently.Provide information on various topics,...

  • Customer Service Advocate

    6 days ago

    Cork, Cork, Ireland beBeeSupport Full time €93,461 - €112,132

    Technical Support RoleForescout is seeking a resourceful and skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for developing a deep understanding of Forescout products and environments in which they are deployed.You will provide expert guidance to customers and other support engineers, collaborate...

  • Chief Data Officer

    7 days ago

    Cork, Cork, Ireland beBeeData Full time €60,000 - €1,000,000

    Job Title: Chief Data OfficerAbout the RoleWe are seeking an experienced and visionary Chief Data Officer to design, implement, and manage our data architecture and analytics framework. This role will ensure data systems support business objectives, enhance decision-making, and improve customer experience.Key Responsibilities:Data Architecture Design:-...

  • Customer Experience Advocate

    2 days ago

    Cork, Cork, Ireland beBeeCustomer Full time €45,000 - €55,000

    ">Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Support Services Representative.">As a key member of our team, you will have the opportunity to collaborate with a talented group of professionals who are passionate about delivering exceptional support to our customers.">You will be part of a diverse and...

  • Customer Advocate and Relationship Builder

    3 days ago

    Cork, Cork, Ireland beBeeSuccess Full time €70,000 - €100,000

    Bilingual Customer Success Manager Job OpportunityWe are seeking a driven, bilingual Customer Success Manager to join our high-producing team within our B2B sales division.About the RoleThis is a hybrid position for those living within a commutable distance to our office, or fully remote for those living outside a commutable distance.Our cybersecurity...

  • Healthcare Customer Care Advocate

    1 week ago

    Cork, Cork, Ireland beBeeCustomerService Full time €38,000 - €45,000

    Customer Service Representative OpportunityWe are seeking a customer-focused individual to join our team as a Customer Service Advisor. In this exciting role, you will have the opportunity to work with one of Ireland's leading health insurance providers and make a real difference in the lives of our members.The Role:Support member enquiries, evaluate...