ICT Coordinator
3 weeks ago
- Third Level IT Degree
- Experience managing helpdesk and deskside support teams
- Providing first and second line support to network users
- Coordinating organisation-wide ICT projects
Responsibilities include:
- Owning processes related to helpdesk SLAs
- Assisting in reducing technology management costs
- Managing technology refresh, asset management, and incident resolution
- Providing backup support to colleagues
- Coaching and mentoring team members
Please send your cover letter and updated C.V. via the rezoomo platform. Kindly note that a panel will be selected from this pool for potential future roles. St. Michaels House promotes equal opportunities for all.
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