Remote Customer Service Specialist

2 weeks ago


Dublin, Dublin City, Ireland Opening Full time

Job Description:
is seeking a Remote Customer Service Specialist to join our dynamic team in Cork, IE. As a full-time Associate Level position, this role is ideal for candidates with at least 2 years of experience in customer service.

Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information about products and services, resolving customer issues and complaints
- Build and maintain strong customer relationships through active listening and effective communication
- Collaborate with cross-functional teams to ensure customer satisfaction and retention
- Document customer interactions and feedback for continuous improvement of products and services
- Stay up-to-date on company policies, procedures, and industry trends to provide the best possible service

Requirements:
- Demonstrated reliability and ability to work independently in a remote setting
- Strong adaptability and problem-solving skills to address a variety of customer needs
- Excellent people management skills to handle challenging situations with empathy and professionalism
- Proficiency in using customer service software and technology tools
- Fluent in written and spoken English
- Previous experience in a remote customer service role is a plus

Personality Traits:
- Reliable
- Independent

Soft Skills:
- Adaptability
- People management

Benefits:
- Travel opportunities
- Gym membership
- Medical coverage

Working Environment:
At , we thrive in a culture that embraces change and responds resiliently to challenges. Our team is committed to supporting each other and fostering a positive work environment.

Deadline to apply:

Equal Opportunity Statement:
is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.



Original job Remote Customer Service Specialist posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.

#J-18808-Ljbffr

  • Dublin, Dublin City, Ireland Ryanair Full time

    Job description:Ryanair is seeking a highly experienced Remote Customer Service Manager to join our team in Waterford, Munster, Ireland. As a mid-to-senior level manager, the ideal candidate will have at least 6 years of experience in customer service management. Responsibilities:- Manage and lead a team of remote customer service representatives to ensure...


  • Dublin, Dublin City, Ireland Dropbox Dublin Full time

    Job Description:We are looking for a Remote Contact Center Specialist to join our team at Dropbox Dublin. As a Remote Contact Center Specialist, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries and concerns in a professional and timely manner. Responsibilities:- Handle inbound and outbound customer...


  • Dublin, Dublin City, Ireland Google Ireland Full time

    Job Description:Google Ireland is seeking a detail-oriented and energetic Remote Customer Service Representative to join our team in Waterford, Munster, Ireland. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients via phone, email, and chat. This is a full-time, associate-level position...


  • Dublin, Dublin City, Ireland Remote Full time

    What the position offersJoin us at Remote to simplify People processes and help modern businesses thrive, shaping the future of work. In this role, you'll be a vital part of the People team, working closely with the People Partner, Legal, and Regulatory teams. Your responsibilities will include collaborating across functions and time zones, solving issues,...


  • Dublin, Dublin City, Ireland Nova Leah Full time

    Job Description:Nova Leah is seeking a motivated and confident Customer Service Specialist to join our team in Cork, IE. As an Associate Level position, the ideal candidate should have at least 3 years of experience in customer service roles. The Customer Service Specialist will be responsible for providing exceptional customer support and resolving...


  • Dublin, Dublin City, Ireland Remote Full time

    What this job can offer youSales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote's full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair...


  • Dublin, Dublin City, Ireland Remote Full time

    What this job can offer youSales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote's full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair...


  • Dublin, Dublin City, Ireland TestingTime AG Full time

    Customer Operations Specialist (German and English speaking) Customer Operations Specialist (German and English speaking) Operations · Remote – Europe's best online test user recruitment service TestingTime supports User Researchers, UX/UI specialists and market researchers from well-known companies such as Zalando, UBS, Kleinanzeigen, Trivago, Salomon...


  • Dublin, Dublin City, Ireland Airbnb Ireland UC Full time

    Job Description:We are seeking a highly motivated and independent Client Service Specialist to join our team at Airbnb Ireland UC. As a remote worker based in Cork, Cork, IE, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and efficient manner.Responsibilities:1. Communicate with clients...


  • Dublin, Dublin City, Ireland Groupon International Limited Full time

    Responsibilities:- Create and implement communication strategies to engage with customers, partners, and employees- Develop compelling content for various platforms including social media, email, and internal communications- Monitor and analyze communication metrics to assess effectiveness and make data-driven decisions- Collaborate with cross-functional...


  • Dublin, Dublin City, Ireland Cooper Industries Full time

    Job description:Cooper Industries is seeking a experienced Remote Support Manager to join our team in Limerick, Munster, IE. As a Mid-to-Senior Level professional with at least 6 years of experience, you will be responsible for managing a team of remote support specialists to provide exceptional customer service and technical support to our...


  • Dublin, Dublin City, Ireland Grifols, S.A Full time

    Select how often (in days) to receive an alert: Create Alert International Customer Service Specialist Location: Dublin, IE Contract Type: Regular Full-Time Area: Customer Service Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare...


  • Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Ltd. Full time

    Job Title: French Customer Support SpecialistLocation: Dublin City Centre (Hybrid Working Model, 1 day in the office & 4 days remote)Hours of Work: Monday – Friday – Standard HoursSalary: Attractive DOE + benefitsAbrivia Recruitment has an amazing opportunity for a French-speaking Customer Support Specialist. You will be joining a small team of customer...


  • Dublin, Dublin City, Ireland PE Global (UK) Full time

    The Role PE Global are recruiting for a Relocation Specialist for our pharmaceutical client based in Leopardstown, Dublin. This is a 12-month contract part-time, fully remote role.Job ResponsibilitiesManages the administrative day-to-day activities of International Assignments and relocations.Provides support for relocation letters, GOA tracking and...


  • Dublin, Dublin City, Ireland Escalent Full time

    Current job opportunities are listed here as they become available. Stay updated by subscribing to our RSS feeds. Join us as a Customer Success Specialist in Dublin with Escalent, providing software implementation and customer support for a leading work management software company. We're seeking a tech-savvy professional to enhance our team in Dublin.Enjoy...


  • Dublin, Dublin City, Ireland Zutec Full time

    Job Description:Zutec is seeking a highly experienced Remote Support Manager to join our team in Cork, IE. The ideal candidate will have a minimum of 7 years of experience in a similar role and possess a drive to succeed and a strong work ethic.Responsibilities:1. Manage a team of remote support specialists to ensure timely and effective resolution of...


  • Dublin, Dublin City, Ireland Wolfgang Digital Full time

    Job Description:We are looking for a motivated and resourceful Customer Service Manager to join our team at Wolfgang Digital. This is a remote work position based in Galway, Connacht, Ireland. As a mid-to-senior level professional with at least 6 years of experience in customer service management, you will be responsible for leading a team of customer...


  • Dublin, Dublin City, Ireland CitySwift Full time

    Job Description:CitySwift is seeking a passionate and adaptable Customer Service Officer to join our remote team in Cork, IE. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to our clients. This role requires excellent communication skills, problem-solving abilities, and attention to...


  • Dublin, Dublin City, Ireland Love & Robots Full time

    Love & Robots is currently seeking a motivated and driven Customer Service Representative to join our team on a full-time remote basis. As an Associate Level position, the ideal candidate should have at least 2 years of experience in customer service roles.Responsibilities:- Handling incoming customer inquiries via phone, email, and chat in a professional...


  • Dublin, Dublin City, Ireland VMware Ireland Full time

    Job Description:We are seeking an Online Client Service Specialist to join our team at VMware Ireland in Waterford, Munster, IE. As an Associate Level role, the ideal candidate will have at least 3 years of experience in a similar position. We are looking for a hardworking and passionate individual with excellent project management skills and the ability to...