Customer Care Specialist
2 weeks ago
Job Description:
We are seeking a confident and motivated Customer Care Specialist to join our team at Kerry Group in Waterford, Munster, Ireland. As an entry-level position, we are looking for candidates with at least 1 year of experience in customer service or a related field.
Responsibilities:
- Responding to customer inquiries and resolving issues in a timely and professional manner.
- Managing customer accounts and ensuring satisfaction with our products and services.
- Collaborating with internal teams to address customer needs and improve processes.
- Maintaining accurate records of customer interactions and transactions.
- Providing support for sales and marketing initiatives.
- Contributing to the overall success of the customer care team by meeting and exceeding performance goals.
Requirements:
- Strong communication skills and the ability to effectively interact with customers.
- Excellent planning and organizational abilities.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and CRM software.
- Bachelor's degree in a related field preferred but not required.
- Confidence and motivation to succeed in a fast-paced environment.
Personality traits: Confident, motivated
Soft skills: Planning, communication
Benefits:
- Free accommodation
- Disability insurance
- Travel opportunities
Working environment:
At Kerry Group, you will thrive in an energetic and rapidly evolving work setting where you can develop your skills and grow within the company.
Deadline to apply: June 20, 2024
Equal opportunity statement:
Kerry Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Customer Care Specialist posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.
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