Customer Care Specialist with European Language

4 weeks ago

Dublin, Dublin City, Ireland Kerry Group PLC Full time

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert: Create Alert

Select how often (in days) to receive an alert:

Customer Care Specialist with European Language We have an exciting opportunity for an experienced, passionate and professional individual, with the ability to operate in a dynamic environment to join ourCustomer Care Team as a Customer Care Specialist with Languages based in Naas, Ireland

We are looking for candidates with a strong level of French to join our busy team in Naas, Ireland

The Customer Care Specialist acts as the key contact between the customer and the company and will be responsive to customer's requirements at all times, (both internal and external) and resolve customer queries quickly and will direct their efforts to maximise the customer experience.

The role is based in Naas, Ireland and will require full attendance for the training period over a number of weeks, the role will then become a hybrid role, working from the office 3 out of 5 days a week.

This is a 12 month fixed term position

What will I be doing?

  • Maintain professional, timely and effective communication with our customers
  • Responsible for all aspects of account administration, account queries and commercial support
  • Manage customer orders and requests in line with company procedures and propose improvements to procedures and processes, where possible, to improve efficiency and effectiveness
  • Resolve service issues where possible by clarifying customer complaints, determining cause and seeking solutions and seeking support and escalating appropriately to Lead / Supervisor / Manager
  • Develop and maintain strong relationships with all customers by effectively managing customer accounts
  • Maintain up-to-date knowledge of products, customers, processes and suppliers
  • Build strong relationships with the rest of the supply chain and all departments including the commercial team, work effectively with your Supervisor / Manager to improve the service to the customer
  • Support the gathering of information to assist the implementation of improvements
  • Remain fully flexible to meet business requirements and demands

We value courage, ownership, inclusiveness, open-mindedness and an enterprising spirit through success.

What do I need to be successful?

In Kerry we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment.

These include:

  • Fluency in French and English
  • Excellent communication and interpersonal skills
  • The ability to integrate and work effectively with others in a changing environment
  • High level of attention to detail and strong organisational, analytical, problem solving and administrative skills
  • A team player with astrong desire for continuous learning and a desire to grow professionally

In Kerry we know that sometimes the perfect candidate doesn't exist and people can be put off applying for a role if they don't fit all the requirements. If you are excited about working for us and have the majority of the skills or experience then please do apply as you could be exactly what we are looking for.

What will I get in return?

At Kerry, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to.

We also offer:

  • 25 days annual leave (excluding bank holidays)
  • Free onsite parking
  • Free onsite gym
  • Free shuttle bus from Sallins train station to our offices in Naas
  • Health Care Cover
  • Benefits platform offering discounts and cashback on major retailers.
About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

Get in touch today

In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles, and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.

Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic.

#J-18808-Ljbffr

  • Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Kerry Group Full time

    Job Description:We are seeking a confident and motivated Customer Care Specialist to join our team at Kerry Group in Waterford, Munster, Ireland. As an entry-level position, we are looking for candidates with at least 1 year of experience in customer service or a related field. Responsibilities:- Responding to customer inquiries and resolving issues in a...

  • Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Property Button Full time

    Job Description:Property Button is seeking a Customer Care Specialist to join our dynamic team in Waterford, Munster. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients and customers. The ideal candidate will be resourceful, passionate, creative, and possess strong decision-making...

  • Customer Success Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Escalent Full time

    Current job opportunities are listed here as they become available. Stay updated by subscribing to our RSS feeds. Join us as a Customer Success Specialist in Dublin with Escalent, providing software implementation and customer support for a leading work management software company. We're seeking a tech-savvy professional to enhance our team in Dublin.Enjoy...

  • Customer Care Specialist

    4 weeks ago

    Dublin, Dublin City, Ireland Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growingBready* to make a change?As a Customer Care Specialist, you will...

  • Customer Care Specialist

    2 months ago

    Dublin, Dublin City, Ireland Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growingBready* to make a change?As a Customer Care Specialist, you will...

  • Online Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Energy Elephant Full time

    Job description:Energy Elephant is seeking a detail-oriented and customer-focused Online Customer Care Specialist to join our team in Cork, Ireland. As an Online Customer Care Specialist, you will be responsible for providing exceptional customer service to our online clients and ensuring their satisfaction with our products and services. Responsibilities:-...

  • Online Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland LinkedIn Ireland Full time

    As an Online Customer Care Specialist at LinkedIn Ireland in Waterford, Munster, you will play a crucial role in providing exceptional customer service to our online users. This position is full-time and at the Associate level, requiring a minimum of 3 years of experience in a customer care or related role.Responsibilities:- Respond to customer inquiries and...

  • Online Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Airbnb Ireland UC Full time

    Job Description:As an Online Customer Care Specialist at Airbnb Ireland UC, located in Waterford, Munster, IE, you will be responsible for providing exceptional customer service to our guests and hosts through various online platforms. This is a full-time entry-level position with a requirement of at least 1 year of experience in customer...

  • Customer Care Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Clear Ventures Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? As a Customer Care Manager, you will actively manage a team of agents supporting our international customers (Ireland, UK, Canada). You are responsible for the...

  • Language Specialist

    1 week ago

    Dublin, Dublin City, Ireland Activision Full time

    Job Title:Language Specialist - JapaneseRequisition ID:R023477Job Description:This is an exciting time to join us Ask anyone who works at Activision, or with Activision, their favourite thing about it, and they'll tell you, it's the people. We have world class brands, infrastructure and resources, but our success doesn't come from assembly lines producing...

  • Customer Care Agent

    1 month ago

    Dublin, Dublin City, Ireland Cpl Full time

    Our client is a world class provider of personalized marketing solutions. They offer high value/low cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities and high levels of customer care.The Job: As an Inbound Customer Care Agent in you will act as the first point of contact for our...

  • Customer Care Agent

    2 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Our client is a world class provider of personalized marketing solutions. They offer high value/low cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities and high levels of customer care.The Job: As an Inbound Customer Care Agent in you will act as the first point of contact for our...

  • Customer Care Agent

    4 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Our client is a world class provider of personalized marketing solutions. They offer high value/low cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities and high levels of customer care.The Job: As an Inbound Customer Care Agent in you will act as the first point of contact for our...

  • Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland TOMRA Full time

    Job Description Support with installation planning Answer calls from customer locations Provide hotline technical support to customers and colleagues in the field Address and resolve customer queries Dispatch and interact with technicians, colleagues and partners visiting sites Coordinate onsite maintenance and repairs Investigate customer complaints ...

  • Customer Care Agent

    4 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Looking for a 6 months contract and gain professional experience? Looking for remote options and Monday to Friday job? This is for youOur client is a world class provider of personalized marketing solutions. They offer high value/low cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities...

  • Customer Care Agent

    1 month ago

    Dublin, Dublin City, Ireland Cpl Full time

    Looking for a 6 months contract and gain professional experience? Looking for remote options and Monday to Friday job? This is for youOur client is a world class provider of personalized marketing solutions. They offer high value/low cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities...

  • Speech and Language Therapist, Clinical Specialist

    7 days ago

    Dublin, Dublin City, Ireland Cpl Full time

    Cpl Healthcare in collaboration with our Client are seeking an experienced Clinical Specialist - Speech and Language Therapist. In this role you will be a core member of the Team, providing specialist support in Feeding, Eating, Drinking, and Swallowing (FEDS) for children and young people with complex needs.Key responsibilities include providing specialist...

  • Patient Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Balazs Full time

    Air Liquide Healthcare Ireland has over 30 years experience and specialises in treating and monitoring respiratory diseases in the patient's home supporting multiple therapies: Home Oxygen Ventilations Sleep We currently provide such therapies to over 10,000 patients across Ireland (combined private and public healthcare). Our field based operations...

  • Sales and Customer Care Agent

    2 weeks ago

    Dublin, Dublin City, Ireland City Wonders Ltd Full time

    Your title in City Wonders will be: Sales & Customer Care Agent(Permanent contract, Full-time)Who will support your development?Senior Customer Care Agent's, Supervisor & ManagerWhere will you be located?Group Headquarters, City Wonders, 6-9 Trinity Street, Dublin 2You will be required to work both from the office and from home. When can you...

  • Senior Customer Marketing Specialist Diabetes

    2 weeks ago

    Dublin, Dublin City, Ireland Medtronic Full time

    Careers that Change Lives Medtronic is hiring a Senior Customer Marketing Specialist responsible for overseeing and designing the support programmes and platform all across the customers' journey within Medtronic therapy, in collaboration with stakeholders across Medtronic Diabetes, including teams at Global, regional and country level. In the role, you...