Client Service Officer

3 weeks ago


Dublin, Dublin City, Ireland Citi Full time

Looking to be part of a global financial institution and showcase your communications and problem-solving skills? Citi in Dublin might just be the perfect fit for you

Citi, a global organization dedicated to providing financial services responsibly, is seeking a Customer Service Analyst to join their team in Dublin.

Join Citi's Dublin office, the Citibank Europe Plc Headquarters.

Team / Role Overview

The Customer Service Analyst role involves providing resolutions and support to clients in coordination with the Customer Service team, ensuring outstanding customer service.

What you will do:

  • Serve as the main contact for internal partners and external clients
  • Address customer inquiries efficiently and maintain compliance standards
  • Conduct analyses to meet client needs
  • Communicate resolutions effectively to clients
  • Develop and maintain client portfolio through various interactions
  • Keep clients informed about any issues and provide updates

What we'll need from you:

  • Prior customer service experience in a financial institution
  • Strong computer skills
  • Excellent written and verbal communication
  • Proven investigative and analytical abilities
  • Ability to present concepts and drive change
  • Deliver top-notch customer service and focus on building client relationships
  • Work collaboratively within a team environment

What we can offer you:

At Citi Dublin, you'll enjoy a business casual atmosphere with a hybrid working model, along with a competitive base salary, annual reviews, and comprehensive benefits for you and your family.

Citi is dedicated to creating an inclusive workplace where employees can be their authentic selves, energized to join, motivated to stay, and empowered to thrive.

Excited about the opportunities at Citi? Apply now and unleash your full potential



  • Dublin, Dublin City, Ireland Over-C Full time

    Job description:Over-C is seeking a motivated and energetic Client Service Officer to join our team in Limerick, Munster, IE. This is an entry-level position with a requirement of 1 year of experience. The ideal candidate will possess strong soft skills such as adaptability and cooperation.Responsibilities:- Provide exceptional customer service to clients...


  • Dublin, Dublin City, Ireland 02623 Citibank Europe plc Full time

    Looking for a job that puts you at the core of a global financial institution? Bring your skills in communication and problem-solving to Citi in Dublin.Citi in Dublin:Serve as a key contact for internal partners and clients, working with teams to resolve issuesEnsure timely responses to customer inquiries while meeting department standardsAnalyze client...


  • Dublin, Dublin City, Ireland Intercom Full time

    Job Description:Intercom, a leading company in the customer support industry, is seeking a passionate and dedicated Client Support Officer to join our team in Waterford, Munster, IE. As an Associate Level position, the ideal candidate will have at least 3 years of experience in customer support or a related field.Responsibilities:1. Provide exceptional...


  • Dublin, Dublin City, Ireland Brightwater Full time

    Client Services Manager Overview: Join a leading global investment management firm known for its outstanding client service, diverse culture, and innovative solutions. They value inclusion, diversity, and continuous improvement, ensuring a dynamic and supportive work environment.Role: As a Client Experience Manager, you'll ensure exceptional client service...


  • Dublin, Dublin City, Ireland SPEEDECK Full time

    Client Support and Office Administrator (Full Time) Dublin, Ireland DescriptionAdare Human Resource Management - Leading Experts in Employment Law, Industrial Relations, and best practice Human Resource Management in IrelandTitle: Client Support & Office AdministratorWho we are:Established in 2003, we are one of Ireland's well-known providers of Employment...


  • Dublin, Dublin City, Ireland Intercom Full time

    Job Description:As a Client Service Representative at Intercom, you will be responsible for providing exceptional service to our clients while working remotely from Cork, IE. You will be the first point of contact for clients, addressing their inquiries and ensuring their needs are met in a timely and professional manner. This position is ideal for an...


  • Dublin, Dublin City, Ireland Interactive Brokers Group, Inc. Full time

    Client Services Representative - Trade Issues - GermanWe require additional Trade Desk Representatives to join our expanding teams, especially those who speakItalian or Germanand are located within Ireland, for a hybrid role in our City Center locationKey Responsibilities:Investigation of client inquiries encompassing a broad array of themes, including...


  • Dublin, Dublin City, Ireland Cpl Full time

    Servisource, part of the Cpl Group, wishes to appoint a Client Services Coordinator to join our existing team. The potential candidate will be supporting the Client Relationship Manager and the wider team in the ongoing coordination of projects. The ideal candidate is outgoing, personable and a problem solver with a positive, enthusiastic attitude. The right...


  • Dublin, Dublin City, Ireland Interactive Brokers Full time

    Responsibilities :Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including: Operability of TWS, IBKR Mobile, IBKR WebTrader execution platforms including trading modules and analytical tools; Cash...


  • Dublin, Dublin City, Ireland Soteriare Full time

    Do you want to work for a fast-paced, growing organization where impactful people make the difference? Do you thrive on providing exceptional client service? Join us as a Client Service manager where you will be the key contact in servicing, educating, and resolving day-to-day operational issues for our institutional clients. The Purpose of Your Role ...


  • Dublin, Dublin City, Ireland Cpl Full time

    Overview of the position:Servisource, part of Cpl, are seeking to appoint a Client Services Manager, accountable for managing, developing, and driving sales to support the strategic growth of the Cpl Institute. The potential candidate will hold a health and safety qualification and industry related experience. The potential candidate will be required to...


  • Dublin, Dublin City, Ireland Corporation Service Company Full time

    Regulatory and Compliance Services Analyst Global Capital Markets Dublin, Ireland Monday to Friday 9:00 to 5:30 Hybrid/On-Site Some of the things you'll be doing: Support the implementation of AML and Financial Crime policy, Risk Assessment, and quarterly Risk & Compliance reports within the business. Assist with maintaining regulatory...


  • Dublin, Dublin City, Ireland Advantage Group Full time

    Advantage Group International is seeking an enthusiastic, trusted, and resilient Client Service Director to join us in our journey of helping businesses be better together.What Matters to Us:Thirty years ago, in Toronto, Canada, Founder Ron Pirie championed the belief that businesses work better together when they commit to actively listening and responding...


  • Dublin, Dublin City, Ireland VMware Ireland Full time

    Job Description:We are seeking an Online Client Service Specialist to join our team at VMware Ireland in Waterford, Munster, IE. As an Associate Level role, the ideal candidate will have at least 3 years of experience in a similar position. We are looking for a hardworking and passionate individual with excellent project management skills and the ability to...


  • Dublin, Dublin City, Ireland Fragomen Full time

    Job DescriptionAbout Us:Fragomen is the global leader in immigration services, boasting a team of over 6,200 immigration professionals across 60+ offices worldwide. With 70 years of expertise, we offer immigration support in 170+ countries. Our focus on immigration has made us problem-solvers and innovators, providing strategic advice to clients ranging from...


  • Dublin, Dublin City, Ireland Medtronic Ireland Full time

    We are looking for an experienced and dedicated Client Service Manager to join our team at Medtronic Ireland in Galway, Connacht. As a Client Service Manager, you will be responsible for managing client relationships, ensuring client satisfaction, and overseeing the delivery of services to meet their needs. This role requires a high level of responsibility...

  • DevOps Engineer

    1 month ago


    Dublin, Dublin City, Ireland Client 1 Full time

    DevOps Engineer - Hiring ASAPStart date: ASAP Duration: 3-month contract Location: Hybrid Working out of Dublin office (Can consider UK based candidates and candidates with Stamp 1G & Stamp 4 Visa) Rate: €550-€650 per dayRole SummaryOur client is looking for a highly capable and adaptable DevOps Engineer to join their technology/Software engineering team...


  • Dublin, Dublin City, Ireland Prosperity Full time

    Our client is a leader in the content creation industry, providing a wide range of services to help businesses achieve their content marketing goals. From developing a comprehensive content strategy to creating high-quality written and visual content, they have the expertise to help companies effectively communicate with their target audience and build a...


  • Dublin, Dublin City, Ireland Airbnb Ireland UC Full time

    Job Description:We are seeking a highly motivated and independent Client Service Specialist to join our team at Airbnb Ireland UC. As a remote worker based in Cork, Cork, IE, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and efficient manner.Responsibilities:1. Communicate with clients...


  • Dublin, Dublin City, Ireland WebDoctor Full time

    Job Description:We are seeking a motivated and passionate individual to join our team as a Client Service Assistant at WebDoctor in Limerick, Munster, IE. This entry-level position is ideal for someone looking to kickstart their career in client services and make a positive impact on our customers' experience.Responsibilities:- Assist clients with any...