Bodyshop Administrator

3 weeks ago

Dublin, Dublin City, Ireland Northgate Vehicle Hire Limited Full time
We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the skills necessary to help us meet future business challenges.

Position not right for you? Share it with someone you know.

Bodyshop Administrator

Reference: JUL20255953

Expiry date: 2025-08-19 12:02:00.000

Location: Dublin

Benefits: A superb range of exclusive, colleague-only benefits and discounts.

Role Overview

Responsible for processing all damages (in life & end of life) requiring Bodyshop assessment & repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.

Key Responsibilities

- Capture additional images of damaged vehicles for damage packs
- Upload damage packs to shared drives
- Perform quality checks on repaired vehicles
- Notify Workshop Manager of QC outcomes
- Manage and monitor vehicles in Bodyshop
- Manage damage packs and documentation requests
- Act as contact point for Service Department and other departments
- Provide training support to satellite branches as needed
- Coordinate vehicle collection/movements with Asset Department
- Ensure timely job card creation and update CAP accordingly
- Update customers on repair progress
- Handle emails and correspondence
- Communicate daily with external Bodyshop
- Conduct weekly and monthly fleet audits
- Maintain filing systems

This list is not exhaustive, and flexibility is required.

Person Specification

- Leaving Certificate including Maths & English or equivalent
- Basic knowledge of vehicle panels and maintenance
- Experience in a Bodyshop environment
- Proven customer service skills and relationship building
- Strong communication skills
- Ability to work under pressure
- Proficient in Microsoft Office
- Organized and self-motivated
- Enthusiastic with a can-do attitude
- Team player
- Experience in vehicle rental or motor industry desirable
- Body shop, warranty, or workshop experience preferred
- Suitable for an apprentice mechanic/panel beater interested in an administrative role

What we offer

Competitive salary of €30,000 DOE per annum pro-rata, plus:

- 23 days holidays plus a day for your birthday (pro-rata)

#J-18808-Ljbffr

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