Bodyshop Administrator

2 weeks ago

Dublin, Dublin City, Ireland Northgate Vehicle Hire Limited Full time
We are excited you have visited our Careers page. We are seeking talented individuals who are excellent in their field of expertise and possess the potential and skills necessary to help us meet future business challenges.

Position not right for you? Share it with someone you know.

Bodyshop Administrator

Reference: AUG20258226

Expiry date: 2025-09-11 11:20:00.000

Location: Dublin

Benefits: A superb range of exclusive, colleague-only benefits and discounts.

Role Overview

Responsible for processing all damages requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.

Key Responsibilities and Accountabilities

- Take additional images of damaged vehicles as needed for damage packs
- Upload damage packs to shared drives
- Perform quality checks on vehicles post-repair
- Notify Workshop Manager of QC outcomes
- Manage and monitor vehicles in Bodyshop
- Ensure damage packs meet documentation and information requests
- Act as contact point for Service Department and other departments
- Provide training support to satellite branches as needed
- Liaise with Asset Department regarding vehicle collection/movements
- Ensure timely job card creation and update CAP accordingly
- Update internal and external customers on repair status
- Handle emails and correspondence
- Communicate daily with external Bodyshops
- Conduct weekly and monthly fleet audits
- Maintain filing systems

This list is not exhaustive; flexibility is required.

Person Specification - Education, Qualifications, and Training

- Leaving Certificate including Maths & English or equivalent
- Basic knowledge of vehicle panels and maintenance
- Experience in a bodyshop at any capacity
- Proven track record of delivering excellent customer service and relationship building
- Strong verbal and written communication skills
- Work ethic with the ability to perform under pressure
- Proficient in Microsoft Office
- Self-motivated with excellent organizational skills
- Enthusiastic with a can-do attitude
- Team player and adaptable to change
- Experience in vehicle rental or the motor industry
- Body shop, warranty, or workshop experience desirable
- Suitable for apprentice mechanics or panel beaters interested in administrative roles

What we offer

Competitive salary of €30,000 DOE per annum, pro-rata, plus:

- 23 days holiday plus a day for your birthday, pro-rata

#J-18808-Ljbffr

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