
Administrative Insurance Professional
2 weeks ago
Job Title: Insurance Policy Handler
About the RoleThis is a full-time opportunity to join our team as an Insurance Policy Handler. You will be responsible for assisting account executives in providing clients with quality advice and service, while treating customers fairly and upholding regulatory obligations.
- Prioritize and handle all work promptly and accurately.
- Handle all queries professionally and process them effectively in line with service standards.
- Produce accurate and professional documentation at all times.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
- Refer all queries that fall outside your experience, knowledge, and authority to senior staff.
- Issue renewal documentation and data input.
- Deal with client payments in line with company procedures.
- You should have a Leaving Certificate or equivalent.
- Strong interpersonal and communication skills are essential to assist clients with their inquiries.
- You must be proficient in managing multiple tasks and deadlines, maintaining organized records, and supporting account handlers in day-to-day administrative duties.
- Ability to meticulously handle and review policy documents, ensuring accuracy and compliance with company and regulatory standards.
- Ability to work effectively within a team, supporting account handlers and collaborating with colleagues to achieve common goals and deliver exceptional service to clients.
We are part of a global insurance intermediary group, with over 500 employees across 28 local offices advising clients on commercial insurance, personal insurance, health insurance, life and pensions, and mortgage requirements.
Seniority Level and Employment Type- Entry level
- Full-time
- Insurance Agencies and Brokerages
- Insurance and Employee Benefit Funds
- Insurance
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