Front Desk Receptionist/Call Answering Professional

5 days ago


Limerick, Limerick, Ireland Gray Offices® - Serviced Office Solutions in Galway & Limerick Full time

Are you looking for a career in customer service where you can make a real difference? As a Front Desk Receptionist/Call Answering Agent at Gray Offices, you will be the first point of contact for our clients and their visitors.

Key Responsibilities:
  • Welcome Clients and Visitors: Provide a warm and friendly welcome to all who enter our offices.
  • Manage Front Desk Operations: Keep our front desk organized and running smoothly, ensuring a professional and inviting atmosphere.
  • Handle Inbound Calls: Represent our clients' businesses with professionalism and care, directing calls, taking messages, and forwarding them promptly.
  • Engage in Outbound Lead Generation: Proactively reach out to potential customers to help grow our clients' businesses.
  • Safety and Security: Monitor and control access to the premises, maintaining a secure environment for all.
  • Problem Solver: Handle customer or visitor enquiries with a smile, resolving issues on the spot or escalating them when necessary.
  • Office Administration: Perform various administrative tasks as needed, keeping our operations seamless.


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