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Office Coordinator
1 week ago
OverviewEncore is an industry leading, full service fire protection company serving customers all throughout the Northeast.
As part of Encore's mission to be the best fire protection company the industry has ever seen, we have recently joined forces with Life Safety based out of Dublin, New Hampshire.
This partnership not only allows us to expand our footprint, but it also allows us to work with industry leaders who strive for the same level of excellence as we do.
This continued success throughout the Northeast has created a need for a Office Coordinator to work out of our Dublin, NH location.
What makes Encore different?
Our people.
No, it's not a cliche, it's reality.
People make great companies, not the other way around.
Our Leadership Executives recognize it, our employees are proud of it, and customers remain loyal because of it.
For that exact reason, the people we are looking for must consistently provide an exceptional level of customer service, be able to create strong partnerships, cultivate relationships with clients and employees, and coordinate with internal office/administrative teams from other locations.
So what do our administrative teams do?
Here's a look inside their world: Answer inbound calls from customers and direct to the appropriate staffCalendar management and scheduling meetingsCheck-in all visitors and notify respective employees of their guestsPrioritize tasks with a sense of urgency when assisting with the day-to-day operation of our service delivery teamData entry and reviewing work ordersMaintain records of current and post projects, operations, and decisionsMaintain appropriate filing systems, both manual and electronic, which may include confidential files and reportsInterface with clients and other senior level executives on a daily basisAssist with projects and perform other administrative duties and functions as requestedRequirements: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following:
College degree, recent grads we are looking for youProficient in Microsoft Suite, intermediate knowledge of Excel is essentialInterest (and ability) in learning new technology.
We work with an industry-specific program called Service Trade.
You will be given basic training on program usage but it is up to each individual's initiative to develop advanced skillsAbility to work under pressure and meet deadlinesBenefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make people's lives better and safer each day.
One of the ways we do this is by generously rewarding all those who contribute to our continued growth.
But we also believe that not all rewards are monetary.
Here are just a few perks that a successful individual in this role can expect:
Pay rate commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in rolePurpose and results driven work environment (work smarter not harder)We dress for the objective which means most days we wear jeans but occasionally we wear suits.
As long as you know which situations require which (or aren't afraid to ask), you'll be all setSpeaking of attire, we offer all employees company gear when they join the teamFreedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and change as neededAccess to leading edge web-based productivity toolsParticipation in Fidelity 401(K) that includes employer matchMedical, Dental, and Vision benefitsCompany-paid life insurance policy of $50,000Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
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