Customer Relations Specialist

2 weeks ago


Dublin, Dublin City, Ireland Big Sandy Superstore Full time


Customer Relations Specialist


Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers


Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.

We have a great benefits package consisting of:
  • Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
  • Dental Insurance - Affordable dental insurance with NO waiting period.
  • Vision Insurance - Quality vision coverage for very little cost.
  • Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
  • 401K Plan - All administrative fees are paid by the company.
  • ESOP - Employee Stock Ownership Program
  • Paid Time Off - Competitive paid time off policies.
  • Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
  • Verifies all information related to orders is accurate; identifies and corrects discrepancies.
  • Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
  • Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
  • Completes and processes credit applications, payments and financing paperwork.
  • Communicates with internal and external personnel in a professional and timely manner.
  • Maintains accurate files and processes in order to maximize productivity.
  • Performs clerical support for store staff as needed.
  • Other duties as assigned.
Qualities and skills we are looking for:
  • Excellent verbal and written communication, and listening skills
  • Basic reading and comprehension skills.
  • Basic numerical reasoning skills.
  • Ability to complete paperwork in an accurate, neat and efficient manner.
  • Demonstrated knowledge of software, including Microsoft Office
  • Excellent organizational skills
  • Outstanding customer service skills
Physical Demands:
  • Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
  • High school diploma or equivalent combination of education and experience
  • Previous clerical experience preferred
Position Type
  • Full-Time/Regular

#J-18808-Ljbffr

  • Dublin, Dublin City, Ireland Qualtrics Full time

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and...


  • Dublin, Dublin City, Ireland Qualtrics Full time

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and...


  • Dublin, Dublin City, Ireland Kerry Group Full time

    Job Description:We are seeking a confident and motivated Customer Care Specialist to join our team at Kerry Group in Waterford, Munster, Ireland. As an entry-level position, we are looking for candidates with at least 1 year of experience in customer service or a related field. Responsibilities:- Responding to customer inquiries and resolving issues in a...


  • Dublin, Dublin City, Ireland Nova Leah Full time

    Job Description:Nova Leah is seeking a motivated and confident Customer Service Specialist to join our team in Cork, IE. As an Associate Level position, the ideal candidate should have at least 3 years of experience in customer service roles. The Customer Service Specialist will be responsible for providing exceptional customer support and resolving...


  • Dublin, Dublin City, Ireland Property Button Full time

    Job Description:Property Button is seeking a Customer Care Specialist to join our dynamic team in Waterford, Munster. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients and customers. The ideal candidate will be resourceful, passionate, creative, and possess strong decision-making...


  • Dublin, Dublin City, Ireland Energy Elephant Full time

    Job description:Energy Elephant is seeking a detail-oriented and customer-focused Online Customer Care Specialist to join our team in Cork, Ireland. As an Online Customer Care Specialist, you will be responsible for providing exceptional customer service to our online clients and ensuring their satisfaction with our products and services. Responsibilities:-...


  • Dublin, Dublin City, Ireland Hilton Full time

    Job Description:We are seeking a dedicated and hardworking Customer Support Specialist to join our team at Hilton in Limerick, Munster, IE. As an Associate Level professional with at least 4 years of experience in customer service, you will be responsible for providing exceptional support to our valued customers. Responsibilities:- Respond to customer...


  • Dublin, Dublin City, Ireland Airbnb Ireland Full time

    Job Description:We are looking for a dedicated Online Customer Support Specialist to join our team at Airbnb Ireland in Waterford, Munster. As an Associate level position, you will be responsible for providing exceptional customer service to Airbnb users through online channels such as email, chat, and social media platforms. This role requires a minimum of...


  • Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Ltd. Full time

    Job Title: French Customer Support SpecialistLocation: Dublin City Centre (Hybrid Working Model, 1 day in the office & 4 days remote)Hours of Work: Monday – Friday – Standard HoursSalary: Attractive DOE + benefitsAbrivia Recruitment has an amazing opportunity for a French-speaking Customer Support Specialist. You will be joining a small team of customer...


  • Dublin, Dublin City, Ireland Mondelez International Full time

    Customer Collaboration Specialist page is loaded Customer Collaboration Specialist Apply locations Coolock, Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will improve...


  • Dublin, Dublin City, Ireland LinkedIn Ireland Full time

    As an Online Customer Care Specialist at LinkedIn Ireland in Waterford, Munster, you will play a crucial role in providing exceptional customer service to our online users. This position is full-time and at the Associate level, requiring a minimum of 3 years of experience in a customer care or related role.Responsibilities:- Respond to customer inquiries and...


  • Dublin, Dublin City, Ireland TestingTime AG Full time

    Customer Operations Specialist (German and English speaking) Customer Operations Specialist (German and English speaking) Operations · Remote – Europe's best online test user recruitment service TestingTime supports User Researchers, UX/UI specialists and market researchers from well-known companies such as Zalando, UBS, Kleinanzeigen, Trivago, Salomon...


  • Dublin, Dublin City, Ireland West Pharmaceutical Services, Inc Full time

    Select how often (in days) to receive an alert: Title: Specialist, Customer Success, Analytics & Digital Solutions Requisition ID: 65365 Date: May 2, 2024 Location: Dublin, Leinster, IE Department: Customer Service Description: At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our...


  • Dublin, Dublin City, Ireland Allen Recruitment Consulting Full time

    Our client is on the lookout for an accomplishedPayment Support Specialist to join their team. This is an exciting opportunity to work with a team who implements and continuously improves customer experience for agent-level processes, escalations and internal workflows. Location:Ireland Work Model:Remote (Must be based in Ireland)Duration:9 months Visa...


  • Dublin, Dublin City, Ireland Designit Full time

    Global Customer Experience Specialist, DublinShift: Thursday - Monday 8 a.m. - 4:30 p.m. UTCMust be able to work onsite in DublinWant to be part of an amazing team, hell-bent on crafting a better future? We're always looking for creative people who careWe are analysts.Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners....


  • Dublin, Dublin City, Ireland Grifols, S.A Full time

    Select how often (in days) to receive an alert: Create Alert International Customer Service Specialist Location: Dublin, IE Contract Type: Regular Full-Time Area: Customer Service Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare...


  • Dublin, Dublin City, Ireland Reed Specialist Recruitment Limited Full time

    Supervisory Customs BrokerReed has the pleasure of recruiting for a Supervisory Customs Broker to join our client'sbusy and growing global freight operation. Please read on for more details:Duties in the role:Ensure the customs team are accurate on all import and export customs declarationsAlso ensure that the team remains compliant on customs classification...


  • Dublin, Dublin City, Ireland Escalent Full time

    Current job opportunities are listed here as they become available. Stay updated by subscribing to our RSS feeds. Join us as a Customer Success Specialist in Dublin with Escalent, providing software implementation and customer support for a leading work management software company. We're seeking a tech-savvy professional to enhance our team in Dublin.Enjoy...


  • Dublin, Dublin City, Ireland Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growingBready* to make a change?As a Customer Care Specialist, you will...


  • Dublin, Dublin City, Ireland Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growingBready* to make a change?As a Customer Care Specialist, you will...