Support Officer
2 months ago
Support Officer Position Available in Dublin City
Our client, located in the heart of Dublin City, is in need of an organized administrator for an initial 8-week period, with the possibility of extension based on client requirements. Immediate availability is a must.
The ideal candidate will excel in customer service, grasp the client's needs, meet and surpass expectations, and effectively collaborate within a team.
Main Responsibilities include:
- Providing top-notch customer care via tickets, calls, and emails
- Handling customer applications and requests efficiently
- Granting system access to new users
- Generating and presenting reports to internal management and clients
- Managing registration processes
- Setting up new clients and ensuring all paperwork is complete
- Performing general administrative tasks like file updates and procedure maintenance
- Updating invoicing records and managing costs allocation
The ideal candidate should possess:
- 1-2 years of administration experience, preferably in customer care
- Exceptional attention to detail
- Strong team collaboration skills
- Outstanding communication abilities
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