Claims Administrator

2 weeks ago

Dublin, Ireland Bank of Ireland Full time

What is the opportunity?

This is an interesting, challenging and rewarding role and involves working with many internal and external functions

The role is an entry level position to be part of an established impactful team and to help customers during challenging life events.

In this role, you will:

  • Manage customer relationships and update them regularly on claims progress
  • Correspond with Brokers, Employers, Customers and Doctors
  • Ensure adherence to legal and regulatory compliance and acquire knowledge of processing claims
  • Provide administrative support to the team by updating databases, managing mailbox communications and corresponding with key customers
  • Support Team and Manager on new initiatives

What will make you stand out?

  • Experienced administrator able to work on own initiative as well as part of a team
  • To be accurate, with a strong attention to detail
  • Excellent written and verbal communication skills

Essential Qualifications

APA Life qualification

More about the team

The Income Protection Claims Team assesses and pays all claims arising from the Company's Individual and Group Life Assurance policies. The Income Protection claims assessors manage a portfolio of Claims from both our Individual and Corporate Customers.

This is a hybrid role and can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in-person collaboration -exact frequency to be agreed with manager. #LI-HYBRID #IJ-HYBRID

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career

Key Competencies

  • Customer Focused - Self
  • One Group, one team - Self
  • Agile - Self
  • Accountable - Self
  • Manage Risk - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. Reasonable accommodations are offered at every stage of our recruitment process. If you require any assistance, please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

#J-18808-Ljbffr

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