Customer Service Lead

Solventum, a leader in healthcare solutions, is seeking an experienced professional to fill the role of Customer Service Team Lead in Dublin, Ireland.This is a key position within our team, responsible for managing and coaching employees to exceed quality and service specifications. The ideal candidate will have strong leadership skills, excellent...

About the role: We are seeking a highly motivated and experienced Customer Service Team Lead for the front office customer service department. This is a brilliant opportunity for experienced candidates to take the next step in their career, working with the CS Management team to ensure that daily operations of their team run efficiently and effectively with...

About the Role:We are looking for a highly motivated and experienced individual to join our team as an Assistant Retail Manager. The successful candidate will be responsible for supporting the day-to-day operations of the store and driving sales growth.Key Responsibilities:Business Planning: Develop and implement effective business plans to achieve sales...

The Spanish Bilingual Operations Supervisor oversees daily operations, ensuring high-quality customer service, team performance, and compliance with industry standards. This role involves managing customer service representatives, monitoring productivity, and implementing process improvements while fostering a positive and efficient work environment.Job...

Sodexo Group is a leading provider of quality-of-life services and is seeking a highly skilled CUSTOMER SERVICE TEAM LEAD to join its PPP team in Ireland.This is an exciting opportunity for a customer-focused professional to drive efficiency and support client satisfaction within the Schools and Universities segment. As part of a committed team, you will...

About the RoleThe Livestream Team is committed to creating real-time interactive scenes, providing users with a unique consumption experience and further generalizing content. The Live Platform Trust and Experience team provides world-class service and experience for customers and creators.As a Senior Team Lead, you will be responsible for people and...

About UsAt JMK Group, we're committed to delivering excellent customer service and extraordinary experiences that showcase our values.With operational hotels, new builds, and properties under construction in Ireland and the UK, this is an exciting time to join our team.

Required Skills and QualificationsYou're someone who can lead by example, motivate a diverse team, and make a real difference in the lives of our customers.You're a natural communicator, able to think big and share bold ideas that drive results.You're passionate about delivering exceptional customer service and have a strong understanding of what makes our...

We are seeking an experienced Complaints & Feedback Manager to join our Client Services team at the National Screening Service, HSE.About the Role:The post holder will provide team management and administrative expertise to support the GVII Senior Complaints Manager and senior team in achieving the aims of the Complaints & Feedback function within the Client...

In this key position, you will be responsible for various aspects of customer-centric operations. This includes acting as a liaison for the call center, resolving escalated issues, and fostering effective communication with stakeholders. Additionally, you will handle day-to-day queries and escalations for sales and account management teams across all...

Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor) At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You...

Responsibilities and DutiesThe Front Desk Supervisor is accountable for the following responsibilities and duties:Provide exceptional guest service, responding promptly to their needs and concerns.Manage front desk operations, ensuring seamless check-ins, check-outs, and room assignments.Maintain accurate records and reports, including Front Office logs and...

As a trusted insurance partner to over 700,000 customers across Ireland, Allianz plc has built a local and global brand based on trust, integrity, and outstanding customer service for over one hundred years. Our team of over 700 employees works with great care and diligence to support our customers, and delivering fantastic customer experiences to our...

Screwfix Direct Ltd is seeking an experienced supervisor or duty manager to join our team as a Customer Experience Lead. In this role, you'll be responsible for ensuring our customers receive exceptional service, every time. You'll understand what our customers need and guide them to the right products, making it super easy for them.We're looking for someone...

Transforming Customer ExperiencesWe're looking for a visionary leader to join our ICX team. As Sr Manager, you'll be responsible for driving integrated customer experiences that exceed expectations.The Challenge:Our customers face friction across multiple touchpoints, leading to repeat contacts and poor resolution speed. We need someone who can leverage...

We are looking for a Customer Experience Lead to join our team at TN Ireland in Naas, Co. Kildare.Key ResponsibilitiesOversee the implementation of customer-centric initiatives to drive sales growth and improve customer satisfaction.Lead a high-performing team of sales associates and supervisors, providing coaching and development opportunities to ensure...

Role OverviewIn this role as a Branch Customer Experience Champion, you will be working collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and day-to-day branch operations. This includes developing skills through participation in our Collaborative Customer Conversations program, promoting our Omni-Channel...

Customer Service Experts - we're looking for youCustomer Service AdministratorDublin 10€30,000.00 and excellent benefitsGreat hours Monday to Friday, no evening or weekend workFull Time, permanent position – Hybrid following initial trainingBased in or near Dublin? Enjoy helping customers? Looking for a career rather than a job?If you answered "Yes" to...

Customer Service Executive - Personal Lines (Full Time) DescriptionCampion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also provide a full range of health, life, pension,...

Our client a leading Wealth Management firm are currently looking to hire a Customer Service Associate. The successful candidate will be an organised individual with excellent communication skills.  Role Duties Include: Act as a first point of contact for customers on all service related enquiries Establish and maintain effective relationships with...