Customer Support Specialist Role

4 days ago


Dublin, Dublin City, Ireland Klaviyo Inc. Full time

At Klaviyo Inc., we value the diverse backgrounds, experiences, and perspectives that each of our team members brings to our workplace. We believe everyone deserves a fair chance at success and appreciate the unique skills and qualifications that each person brings beyond traditional job requirements.

We are looking for a Product Knowledge Specialist who is passionate about delivering exceptional assistance to our EMEA customers who are scaling their businesses with Klaviyo. The ideal candidate will be a thoughtful communicator who excels in providing high-quality product support through email and live chat.

  • Develop in-depth knowledge of the Klaviyo platform
  • Provide product support for Klaviyo customers, partnering with them to effectively resolve their issues
  • Communicate thoughtfully to provide answers to questions for both technical and non-technical end users
  • Diagnose software issues and resolve escalated customer complaints using established processes
  • Document troubleshooting and problem resolution steps

The successful candidate will have excellent communication skills, a passion for creative problem-solving, and the ability to thrive in a collaborative environment. They will also be self-motivated, eager to learn, and capable of adapting quickly to changing priorities.

We offer competitive benefits and perks, as well as opportunities for growth and development. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



  • Dublin, Dublin City, Ireland Robert Walters Ireland Full time

    We are currently recruiting for the role of Customer Support Specialist on behalf of a Financial Services organisation.Customer Support SpecialistGreat role for grads with 2 years customer service experience.Dublin West based - Hybrid role.Responsibilities:Manage calls/emails from customer base.Assist in customer account management and maintenance.Manage...


  • Dublin, Dublin City, Ireland Firstaff Personnel Consultants Ltd Full time

    Customer Support Specialist Week to week contract with a view to permanent Fully office-based - Immediate Start Dublin 12 €16.50+ per hour depending on experience - paid weekly Essential: Experience working in a very fast-paced office-based / callcentre or customer service environment with order processing and live chat experience. Role Purpose: As a...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Job OverviewThe Customer Support Specialist will provide a wide range of support services to clients and prospects. Key responsibilities include telesales, customer service, administrative tasks, and complaint handling.


  • Dublin, Dublin City, Ireland Allergy Standards Limited Full time

    We are seeking a highly skilled Customer Support Specialist to join our team at Allergy Standards Limited. As a Customer Support Specialist, you will play a key role in supporting our Client Success Manager and helping maintain our high standards of client satisfaction.The successful candidate should be a self-starter with a flexible approach to supporting a...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job Description:We are seeking a highly skilled Customer Support Specialist to join our team in Dublin. In this role, you will be responsible for investigating and resolving reported issues related to account support and potentially abusive content.You will also enforce clients' Terms of Use by carefully monitoring reports of abuse on the site. Additionally,...


  • Dublin, Dublin City, Ireland Reed Specialist Recruitment Limited Part time

    Join us at Reed Specialist Recruitment Limited as we partner with a renowned educational institution in search of a skilled Bookkeeping Assistant.This exciting opportunity involves taking charge of payroll management while contributing to various accounts administration tasks. The dynamic work environment demands close collaboration with the Finance...


  • Dublin, Dublin City, Ireland Themis Solutions Inc. Full time

    We are seeking a Customer Support Specialist to join our team in Dublin. As a key member of our Customer Success Team, you will play a critical role in enabling our customers' success at every interaction point with Clio.Key Responsibilities:Handle a high volume of inbound requests by phone, chat, and email to make the customer experience as effortless as...


  • Dublin, Dublin City, Ireland Lidl Full time

    Summary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset...


  • Dublin, Dublin City, Ireland Life Style Sports Full time

    Job DescriptionWe are seeking a customer-focused and organised Customer Service Specialist to communicate with customers & teams from all areas of our business. This role is responsible for shaping the experience Life Style Sports customers receive, through communication and service.As a Customer Service Specialist, you will report to the Head of customer...


  • Dublin, Dublin City, Ireland Klaviyo Inc. Full time

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the...


  • Dublin, Dublin City, Ireland The Hustle Full time

    Join to apply for the German Customer Support Specialist role at The Hustle.As a Customer Support Specialist, you will work directly with HubSpot customers across phone, chat, and web channels to resolve product-related queries as a trusted advisor. You'll deliver a human and proactive support experience, applying creative problem-solving to help customers...


  • Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full time

    Job Title: Italian Customer Support Specialist Salary and Package: €28,000 + bonus + benefits such as full health and dental care cover, education assistance, travel allowance, ability to work from abroad for a number of weeks per year and more Shift Pattern: Monday- Friday with the occasional Saturday morning, standard office day hours Job...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Cpl Healthcare is seeking a highly motivated and skilled BPO Customer Support Specialist to join our team in Dublin. As a key member of our customer support department, you will be responsible for providing exceptional customer experiences through phone, email, and web-chat interactions.The successful candidate will have excellent communication skills, both...


  • Dublin, Dublin City, Ireland HuntsBot Full time

    As a Customer Support Specialist, you will work directly with HubSpot customers across phone, chat, and web channels to resolve product-related queries as a trusted advisor. You'll deliver a human and proactive support experience, applying creative problem-solving to help customers optimise their use of HubSpot tools and grow their businesses. Collaboration...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job Summary:We are seeking a highly skilled Telesales & Customer Support Specialist to join our team at Cpl Healthcare. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our clients, while driving sales growth and revenue.Key Responsibilities:Develop and maintain strong relationships with...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    About the RoleThe French Speaking Customer Support Specialist will provide exceptional support to our customers via phone, email, and chat. You will be the primary point of contact for customers and will be responsible for resolving their queries in a prompt and professional manner.You will work closely with the sales team to ensure that all customer needs...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    We're dedicated to making software toolmaking ubiquitous. At Notion, our mission is to empower individuals and teams to tailor their software to solve any problem and take on any challenge. We believe that computers should be powerful tools, but most people can't build or modify the software they use every day.Since 2016, we've been working together to...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    We're seeking a skilled Bilingual Customer Support Representative to join our team at Procore Technologies. As a Customer Support Specialist, you will be responsible for providing top-notch support to our customers, ensuring they have the best possible experience with our software.This role requires strong communication and problem-solving skills, as well as...


  • Dublin, Dublin City, Ireland HubSpot Full time

    As a Customer Support Specialist, you will be responsible for working directly with HubSpot customers through phone, chat and web solving product related queries as a valued partner and trusted advisor. You will strive to deliver a human and helpful Support experience through creative problem-solving and partner with our customers to help grow their...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    About the RoleWe are currently hiring for a Customer Support Specialist to join our team in Dublin. The successful candidate will be responsible for investigating and resolving reported issues, enforcing clients' Terms of Use, and becoming knowledgeable about client's products and community standards.Main ResponsibilitiesInvestigating and resolving reported...