Customer Success Specialist
Found in: Talent IE C2 - 2 weeks ago
About this role
At the heart of this role is to partner with corporate customers post-sale to drive adoption and ensure customer satisfaction, growth and retention. We’re a global team looking for someone who is passionate about making our customers successful. To achieve this, we leverage a combination of automated programs, 1:many strategies and thoughtful human intervention when it's most impactful.
We have established processes, however, our nature is to always be on the look out for smarter and more scalable ways of doing our work, so if a fast paced environment is what you thrive in, this role might be just the right one for you
What you'll be doing:
Manage the success of a portfolio of 300-400 Udemy Business (UB) customers in France and French-speaking territories who are investing in the platform for their team, department, or small organization (-
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