Customer Development Specialist

2 weeks ago

Dublin, Dublin City, Ireland Interface, Inc. Full time

Role Purpose : A dual role responsible for prospecting, identifying and qualifying new business opportunities in tandem with Account Managers. Also act as a company ambassador to create an exciting and innovative showroom space in line with our Brand values, creating a positive and memorable experience for our customers and internal colleagues.

Customer Development Accountabilities

Supporting field-based Account Managers in meeting or exceeding their annual sales quota by assisting with project sales development and helping to identify key customer decision makers. Establishing rapport and product confidence with Architect, End User and contractor customers via the telephone, email and face-to-face . Managing a portfolio of customers, both existing and new (including re-engaging with declining or lapsed accounts) through relationship building you will identify their needs and promote Interface products and solutions to drive growth. Generating leads and scheduling sales appointments for Account Managers Conducting ongoing research of relevant and viable projects from various sources, i.e. project information leads, trade magazines, sending and following up sample's orders, etc. Pre-qualifying applicable leads for entry into sales funnel Maintain CRM to ensure all records for assigned accounts are accurate and informative with relevant contact information included. Set up new accounts by inputting and maintaining all relevant project related and customer information, creating and distributing formal quotes for customers. Co-ordinate & execute weekly telephone calls with Account Managers to prioritise weekly activities, discuss opportunities identified from research to determine which projects need to be developed into sales funnel.

Showroom Accountabilities

You will be responsible for establishing a customer focused showroom environment that is welcoming, informative and creative and ensures visitors leave feeling inspired by our product range. Deal with all customer drop-ins and pre-planned meetings to support the sales team. Maintain positive feel-good relationships where you can anticipate customer needs acting as a product and brand ambassador to support our aim to be the number one choice for commercial flooring in Ireland. Maintain the facilities, fabric, equipment, and services of the Showroom to ensure that it provides an aesthetically pleasing and safe environment for customers and staff. Support the sales and marketing teams to host and co-ordinate showroom events, meetings and customer walk-ins, providing a high-quality front and back of house service for clients and internal colleagues. Day to day management of the samples stock room, ensuring it is kept well stocked, tidy and ensuring samples are sent out in a timely fashion.

Knowledge, skills & experience

Experience of supporting a multi-influencer B2B sales environment. Confident with proactive out-bound calling conducted with a pleasant manner Experience of working within CRM preferably Salesforce Passionate about developing sales and customer relationships through the promotion of products and services. A service mind-set with a willingness and ability to multi-task in a hybrid role Excellent organisational skills ability to prioritise. Resilient under pressure Ability to host and organise customer events

  • Customer Development

    2 weeks ago

    Dublin, Dublin City, Ireland Hunter Savage Full time

    Customer Development Specialist & Showroom ManagerOur Client in Dublin is looking for a Customer Development Specialist and Showroom Manager to join their team permanently. They offer an attractive salary and benefits package.The Role:Work alongside Account Managers to identify and qualify new business opportunitiesCreate an innovative showroom space in line...

  • Customer Service Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Nova Leah Full time

    Job Description:Nova Leah is seeking a motivated and confident Customer Service Specialist to join our team in Cork, IE. As an Associate Level position, the ideal candidate should have at least 3 years of experience in customer service roles. The Customer Service Specialist will be responsible for providing exceptional customer support and resolving...

  • Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Kerry Group Full time

    Job Description:We are seeking a confident and motivated Customer Care Specialist to join our team at Kerry Group in Waterford, Munster, Ireland. As an entry-level position, we are looking for candidates with at least 1 year of experience in customer service or a related field. Responsibilities:- Responding to customer inquiries and resolving issues in a...

  • Customer Operations Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland TestingTime AG Full time

    Customer Operations Specialist (German and English speaking) Customer Operations Specialist (German and English speaking) Operations · Remote – Europe's best online test user recruitment service TestingTime supports User Researchers, UX/UI specialists and market researchers from well-known companies such as Zalando, UBS, Kleinanzeigen, Trivago, Salomon...

  • Customer Relations Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Big Sandy Superstore Full time

    Customer Relations SpecialistBig Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings RetailersOur customer relations specialists are an important piece of the overall success of Big Sandy Superstore When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and...

  • Online Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Energy Elephant Full time

    Job description:Energy Elephant is seeking a detail-oriented and customer-focused Online Customer Care Specialist to join our team in Cork, Ireland. As an Online Customer Care Specialist, you will be responsible for providing exceptional customer service to our online clients and ensuring their satisfaction with our products and services. Responsibilities:-...

  • Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Property Button Full time

    Job Description:Property Button is seeking a Customer Care Specialist to join our dynamic team in Waterford, Munster. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients and customers. The ideal candidate will be resourceful, passionate, creative, and possess strong decision-making...

  • Customer Support Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Hilton Full time

    Job Description:We are seeking a dedicated and hardworking Customer Support Specialist to join our team at Hilton in Limerick, Munster, IE. As an Associate Level professional with at least 4 years of experience in customer service, you will be responsible for providing exceptional support to our valued customers. Responsibilities:- Respond to customer...

  • Talent & Development Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Primark Full time

    Job DescriptionTalent & Development Specialist - PrimarkOur Talent & Development team plays a crucial role in shaping the customer experience at Primark, working alongside top specialists in the industry. As a Talent & Development Specialist, your main focus will be on driving the adoption and execution of digital learning platforms across all markets,...

  • Specialist, Customer Success, Analytics

    2 weeks ago

    Dublin, Dublin City, Ireland West Pharmaceutical Services, Inc Full time

    Select how often (in days) to receive an alert: Title: Specialist, Customer Success, Analytics & Digital Solutions Requisition ID: 65365 Date: May 2, 2024 Location: Dublin, Leinster, IE Department: Customer Service Description: At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our...

  • Online Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Airbnb Ireland UC Full time

    Job Description:As an Online Customer Care Specialist at Airbnb Ireland UC, located in Waterford, Munster, IE, you will be responsible for providing exceptional customer service to our guests and hosts through various online platforms. This is a full-time entry-level position with a requirement of at least 1 year of experience in customer...

  • Online Customer Care Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland LinkedIn Ireland Full time

    As an Online Customer Care Specialist at LinkedIn Ireland in Waterford, Munster, you will play a crucial role in providing exceptional customer service to our online users. This position is full-time and at the Associate level, requiring a minimum of 3 years of experience in a customer care or related role.Responsibilities:- Respond to customer inquiries and...

  • Talent & Development Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Primark Stores Limited Full time

    Talent & Development Specialist Our Talent & Developmentteams are right at the heart of what we do. Surrounded by some of the best Talent & Development specialists in the industry, you'll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team. As a Talent & Development Specialist you will be...

  • French Customer Support Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Ltd. Full time

    Job Title: French Customer Support SpecialistLocation: Dublin City Centre (Hybrid Working Model, 1 day in the office & 4 days remote)Hours of Work: Monday – Friday – Standard HoursSalary: Attractive DOE + benefitsAbrivia Recruitment has an amazing opportunity for a French-speaking Customer Support Specialist. You will be joining a small team of customer...

  • Customer Success Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Escalent Full time

    Current job opportunities are listed here as they become available. Stay updated by subscribing to our RSS feeds. Join us as a Customer Success Specialist in Dublin with Escalent, providing software implementation and customer support for a leading work management software company. We're seeking a tech-savvy professional to enhance our team in Dublin.Enjoy...

  • Global Customer Experience Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Designit Full time

    Global Customer Experience Specialist, DublinShift: Thursday - Monday 8 a.m. - 4:30 p.m. UTCMust be able to work onsite in DublinWant to be part of an amazing team, hell-bent on crafting a better future? We're always looking for creative people who careWe are analysts.Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners....

  • Customer Collaboration Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Mondelez International Full time

    Customer Collaboration Specialist page is loaded Customer Collaboration Specialist Apply locations Coolock, Dublin, Ireland time type Full time posted on Posted Yesterday job requisition id R Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will improve...

  • Customer Care Specialist

    4 weeks ago

    Dublin, Dublin City, Ireland Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growingBready* to make a change?As a Customer Care Specialist, you will...

  • Customer Care Specialist

    2 months ago

    Dublin, Dublin City, Ireland Toast Full time

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.We remain committed to the success of the restaurant community and our customers. Our Customer Care team in Dublin is growingBready* to make a change?As a Customer Care Specialist, you will...

  • Global Customer Experience Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland DesignList Full time

    Global Customer Experience Specialist Must be able to work onsite in Dublin Want to be part of an amazing team, hell-bent on crafting a better future? We're always looking for creative people who care We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we...